Casino Cash Specialist

Overview

The Casino Cash Specialist is responsible for the collection, processing, and recording of currency from all gaming operations and cash dispenser machines. Ensures all cash dispenser machines and currency counting machines are operating properly. Resolves questions from guests with excellent customer service for a positive guest experience.

Responsibilities

• Must comply with all System of Internal Control Standards applicable to department operations.• Removes drop boxes and slot bill acceptors containing daily cash drop from gaming operations. • Removes and replaces cassettes, bill validator boxes and coin from kiosk units and applicable cash dispenser machines.• Performs replenish process for kiosk units and cash dispenser machines, preparing the readiness for cassettes to be deployed to gaming floor when needed. • Prepares currency for count machine processing, by removing the funds from the boxes and/or cassettes and placing it with the accurate asset assignment to maintain accurate revenue reporting.  Must be performed with care.• Counts money with the aid of counting machines.• Performs and documents poker chip count. • Must utilize Casino software to perform all fund transfers from the count room to kiosk room and the Cage/Vault areas.• Resolves jams at kiosk unit related, but not limited to bills, coin, and paper.  • Performs hand pays from incomplete transactions at kiosk units.• Performs routine cleanings of kiosk units, including performing quarterly preventative maintenance. • Ensures that the controlled keys assigned are returned promptly at the end of each day or process.  • Verifies condition of money, watching for damaged and/or counterfeit money.• Operates large equipment in count room and on gaming floor with care for safety of patrons and employees. • Communicates with patrons on the gaming floor as needed in a professional manner delivering excellent customer service. • Participates in routine upkeep and cleaning of count room and all applicable equipment. • Ensures supplies and count room equipment is ready for operations each day.• Participates in training team members as needed.• Must operate large currency counters in the count room with care and resolve basic machine issues.• Notifies management of malfunctioning equipment when basic troubleshooting cannot fix the issue. • Performs job functions in accordance with the System of Internal Controls, departmental policies and procedures.• Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, while role modeling the company values, behaviors, and culture of One.Team.Chumash. • Performs other duties as assigned.

Qualifications

• High School Diploma or GED Certificate.• Experience working in a related field and /or a hospitality or gaming environment preferred.• Basic proficiency in 10-key and other office equipment.• Able to effectively count and control large volumes of currency.• Basic mechanical ability.• Basic computer proficiency utilizing Microsoft applications, email, and internet.• Ability to read and write legibly in English language.• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.• Native American hiring preference applies.

• Organizational Awareness: Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization.• Quality Orientation: Setting high standards regarding his/her work and working environment and acting accordingly; developing quality standards, continuously evaluating performance, products, and procedures; actively seeking ways to improve quality.• Attention to Detail: Taking responsibility for a thorough and detailed method of working.• Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.• Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization.• Integrity: Upholding generally accepted social and ethical standards in job-related activities and behaviors.• Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.• Oral Communication: Shaping and expressing ideas and information in an effective manner.

Location

Minimum Pay Rate

Maximum Pay Rate

Salary : $22