Senior Functional Analyst

Introduction

Looking to join a vibrant organization that makes a difference?

As part of the Church Mutual team, you'll work with some of the most experienced and knowledgeable people in the industry and achieve your own growth and career satisfaction while finding fulfillment in serving those who serve others. We foster a workplace where all employees are treated with dignity and respect; diversity, inclusion and belonging are woven into the fabric of our company through our customers, employees, leadership, business relationships and outreach programs. Join us and Stand for Good.

What you’ll be doing:

You will create and develop functional specifications for multiple platforms and software that play a crucial role in ensuring our applications meet the needs of our customers and provide a seamless user experience. Use your strong business and technical fundamental skills to build relationships, effectively elicit and document complete requirements, think critically to solve problems and work toward a shared business outcome. Work with application developers and quality assurance personnel to ensure the business need is documented, implemented, and tested while keeping in alignment with IT standards. Lead the documentation of specifications along with needed performance, scalability, and availability of applications.  Coach and mentor less experienced staff.

On any given day, you’ll:

Essential Functions

• Create/develop business requirements and functional specifications for multiple platforms and software.
• Lead the design of application flow to automate business processes and meet business needs.
• Work with application developers by translating business requirements into functional requirements.
• Work with application quality assurance personnel to ensure testing needs are met for the requirements.
• Lead the documentation of needed performance, scalability, and availability of applications.
• Lead the team in Agile methodology ceremonies (scrum master).
• Create mockups or wireframes along with business partners to convey application intent.
• Ability to analyze data and user feedback to identify trends and areas for continuous improvement.
• Coach and mentor less experienced staff.

Necessary Knowledge and Abilities:

• Strong knowledge of MS Office tools.
• Strong knowledge of SDLC methodologies.
• Strong knowledge of insurance IT systems.
• Strong knowledge of insurance industry.
• Strong knowledge of solution standards.
• Proficiency in basic SQL to understand data and application integration.
• Strong ability to adapt.
• Ability to coach/mentor less experienced staff.
• Strong strategic thinking and planning skills.
• Negotiation skills.
• Strong leadership skills.
• Strong decision-making skills.
• Strong collaboration and partnering skills.
• Strong communication skills.
• Superior problem‑solving skills.
• Strong systemic‑thinking skills.
• Strong teamwork skills.
• Strong application design skills.
• Superior application workflow skills.

Here’s what we expect

• 6 years’ experience in a Business / Functional Analyst role, with working knowledge of information systems, business operations, requirements, and integration/design solutions.
• Preferably as part of a Customer Experience (Customer Portal) type IT application team.
• Related insurance industry experience required.
•  

Education

• Bachelor's degree in related field (e.g., business, finance, or technical) or equivalent experience required.

**This is a HYBRID position that requires 2 days per week IN the office and can be based in:

• Milwaukee, WI

Please list your preferred work location as Milwaukee when applying or be willing to relocate.**

Church Mutual is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Exact compensation will vary based on consideration of a variety of factors including education, skills, experience, and location.

Minimum Compensation

Maximum Compensation

Salary : $87,200 - $130,900