Network Engineer

SUMMARY: The Network Engineer is responsible for design, implementation, maintenance, troubleshooting, monitoring, and reporting of the enterprise network infrastructure of Churchill Downs Incorporated and its related properties.  

ESSENTIAL DUTIES and RESPONSBILITIES include the following:

• Ensure the successful and continued operation of the company’s network infrastructure.
• Provide leadership and escalations for change and incident bridges.
• Investigate network issues and bring resolution within stated SLA parameters.
• Provide Root Cause Analysis (RCA) to operations team and customers upon request.
• Provide technical leadership (both verbal and written) for incident response and change control.
• Participate in on-call rotation for incident management and escalation.
• Troubleshoot, maintain, and repair network problems according to Service Level Agreements.
• Troubleshoot issues involving BGP, OSPF, EIGRP, static routes, multiple VRF’s, STP, VTP, VLANs, switch stacking technology on gear including but not limited to NX-OS, Cisco IOS, Cisco IOS-XE, and PAN-OS.
• Monitor and report on the network infrastructure operation regularly.
• Firewall planning, maintenance, and reporting.
• Plan and execute changes to the network infrastructure.
• Network Equipment Inventory Management.
• Maintain an extensive IP Telephony network specifically responsible for the Cisco Unified Contact Center Express deployments and UCCx script writing.
• Wireless LAN configuration and maintenance.
• Gather and compile documentation and diagrams as required.
• Update and maintain network management application databases and CMDB tools.
• Proactively address business process issues regarding networks through network architecture design, development, and implementation as well as business process re-engineering
• Ensure that all organizational activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations.
• Perform other duties as assigned.

REGULATORY

• Ability to obtain racing and/or gaming licenses as required in any jurisdiction where CDI operates. The Gaming industry is highly regulated and as such demands an extensive background check to obtain a license.

EDUCATION and EXPERIENCE:

• Associate’s degree in Information Technology or related discipline. May consider experience and certifications for degree requirement.
• 3 years of experience implementing / managing WAN circuits.
• 3 years of experience using network analysis, management, and performance monitoring tools to plan for growth, diagnose problems and determine root cause.
• 3 years of experience managing comprehensive projects in complex networking environment.
• 3 years of experience implementing VLAN technology in an enterprise environment.
• Current CCNA or CCNP certification.
• ITIL or Six Sigma certification.
• 3 years of experience configuring, monitoring and managing Cisco ASA Firewalls, Palo Alto Firewalls, F5 Load Balancers, and Cisco WAN/LAN switching & routing products.
• Strong knowledge of routing and switching, including BGP, OSPF and EIGRP.
• Knowledge of Windows and Linux-based platforms.
• Knowledge of VMware and virtualization technologies.
• Experience with ArubaOS is preferred.

REQUIRED SKILLS:

• Ability to work a 24x7 on-call rotation.
• Ability to work certain night/weekend shifts on an as-needed basis for major infrastructure changes.
• Ability to work several marquee events such as the Kentucky Derby and Kentucky Oaks.
• Effective communication skills.
• Comfortable with fast paced work environment.

PHYSICAL DEMANDS/ WORKING CONDITIONS:

• Extended periods of sitting at a desk and working on a computer.
• Regular use of a keyboard and mouse for typing and navigating software.
• Viewing a computer screen for prolonged periods.
• Ability to manipulate paperwork, including filing, sorting, and organizing.
• Moving within the office environment to attend meetings, use office equipment, or interact with colleagues.
• Occasional lifting of office supplies or paperwork (up to 20 pounds).
• Speaking and listening to colleagues and clients in person, over the phone, or via video conferencing.
• Working in a climate-controlled office environment with moderate noise levels.
• Performing repetitive tasks such as data entry or document preparation.
• Working under artificial lighting conditions typical of an office environment, which may include fluorescent or LED lighting.