Receptionist

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

The Receptionist is responsible for performing clerical tasks within an office setting to support daily operations.

How you'll succeed

• Welcome and greet visitors in a warm and friendly manner and answer any questions visitors have.

• Effectively answer and direct phone calls to the correct department

• Book Rooms via Outlook

• Order food and set up when necessary

• Direct visitors to the correct meeting rooms

• Respond to all customer inquiries in a polite and timely manner.

• Maintain and stock the reception area and all common areas in a clean and tidy manner at all times.

• Keep detailed and accurate records of visitor requests and of calls received.

• Receive deliveries

• Take inventory of supplies and restock as needed.

• Maintain the general office filing system.

• Perform other administrative duties as required to support the mission and function of the company.

• Provide additional support to administrative staff as needed.

• Expenses

Who you are

• You are able to work under stress and deal with the public effectively in a professional manner.

• You pay close attention to detail and be flexible in a fast paced and growing organization.

• You are result driven, persistent - able to self-direct and work independently showing initiative, while seeking guidance when appropriate.

• You are a team player.

• You are comfortable multitasking and prioritizing tasks without guidance.

• You manage your time well to ensure tasks are completed in a timely manner throughout the day.

• You possess organizational skills to keep an accurate record of documentation.

• You are honest and ethical.

• You portray excellent communication skills, both written and verbal.

• You have strong attendance history of punctuality.  

• You have a required High School diploma or General Education Degree (GED).

• You show strong conflict de-escalation skills in order to deal with upset clients/guests.

• You have interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive.

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $50K - $60K for the Chicago, IL market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.

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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

IL-120 S LaSalle St

Employment Type

Regular

Weekly Hours

40

Skills

Accountability, Activity Coordination, Interpersonal Communication, Multitasking, Office Administration, Organizational Efficiency, Personal Initiative

Salary : $50,000 - $60,000