Receptionist

Do you enjoy working for a mission driven company? Do you want to grow your leadership skills while servicing neurodiverse children? Join our Merlin Day Academy team!

Merlin Day Academy is a private, therapeutic day school that provides students with autism, ADHD, sensory processing disorder, and other neuro-diverse learning needs ages 6 to 12 an intensive, individualized educational environment that cultivates relationship-based, family-centered care to strengthen educational and functional skills for students to become active, successful participants in their community. Our collaborative team of therapists and educators provide special education, social work, occupational therapy, applied behavior analysis (ABA), developmental therapy, physical therapy, speech therapy, language therapy, nutrition, and feeding therapy services.

Ideal candidates should be hard working, autonomous, and organized. Candidates should be eager to join a multi-disciplinary team of providers, collaborating to provide an individualized treatment approach that recognizes each child's individual needs and personality.

Receptionist/Office Assistant

Responsibilities

• Greet and welcome guests upon arrival into facility.
• Ensure all guests have completed and signed the appropriate documents, have a guest badge, and are accompanied at all times.
• Answer all patient or insurance telephone inquiries with supervision from Office Manager.
• Maintain client files on Microsoft 365 and electronic medical records system.
• Create accounts for new patients and manage the completion of intake steps and paperwork completion throughout the client intake process.
• Answer phone calls, emails, and intake requests with professionalism, according to company style guidelines, and within the expected timelines.
• Assist administrative staff with various administrative projects as needed.
• Assist in preparing observation schedules for residents, students, and/or interns.
• Ensure the reception area is tidy and presentable.
• Light cleaning/organizing and assisting with other office tasks as needed.
• Participate in all required company orientation, professional development days and ongoing trainings as required.
• Participate in monthly staff meetings, department meetings and as needed team meetings.
• Follow all company policies and procedures.
  
  

Requirements

• 1 year or reception, customer service, or administrative experience
• High school diploma, GED, or equivalent
• Experience in healthcare preferred
• Spanish speaking preferred
  
  

Who We Are

Merlin Day Academy is a private pediatric therapy clinic located in Chicago's West Loop Neighborhood. Our collaborative team of therapists provide occupational, ABA, developmental, physical, speech, and feeding therapy services in our clinic, and at our clients' homes and schools. This means our therapists' caseloads include diverse clientele and flexible work schedules!

Learn more at www.merlindayacademy.com!

Birds of a feather...work together!

The Merlin Day Academy team is comprised of compassionate individuals who have a passion to see our clients succeed. We value our employees, provide outstanding benefits, and work to foster a supportive and inclusive environment so our staff can focus on doing what they love, helping our clients!

Our Comprehensive Benefits

• Competitive hourly rate
• Competitive Paid Time Off (PTO) allowances
• 401k with substantial company match
• Blue Cross Blue Shield HMO/PPO medical insurance
• Dental and Vision insurance
• $25,000 Life Insurance policy
• On-site staff parking
• Professional development days
  
  

Our supportive, collaborative culture

• In-depth onboarding to set you up for success
• Individualized mentorship focused on your unique goals
• Department and all staff meetings
• Birthday and Anniversary celebrations
• Fundraising initiatives
• Holiday celebrations
• And MORE!