Change Management Specialist

Key Responsibilities

The Change Management Lead will work closely with business leaders, department heads, and employees to align on change objectives and ensure buy-in from all impacted areas of the organization. This includes:

• Change Strategy & Planning: Develop and execute a comprehensive change management strategy for the SAP S/4HANA Public Cloud implementation, with a focus on the unique challenges of the CPG industry.
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• Stakeholder Engagement: Work closely with business leaders, department heads, and employees to align on change objectives and ensure buy-in from all impacted areas of the organization.
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• Advanced Communication: Lead clear, consistent, and engaging communication efforts across the company, developing advanced communication tools and plans to ensure the right messages reach the right people at the right time.
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• Training & Development: Design and implement customized training programs and materials that cater to both business users and technical teams, ensuring the adoption of SAP S/4HANA features, tools, and processes.
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• Resistance Management: Identify potential areas of resistance, including user hesitancy and process challenges, and proactively address them using advanced tools and targeted strategies.
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• Process Optimization: Collaborate with functional and technical teams to understand the business impact of SAP S/4HANA Public Cloud on critical CPG processes (e.g., supply chain, inventory management, demand planning) and ensure seamless integration and alignment.
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• Metrics & Reporting: Establish and track KPIs to measure the effectiveness of change management activities, providing ongoing reports to senior leadership on the progress of the transition and the adoption of new systems.
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• Leadership & Mentorship: Lead and mentor change management team members, ensuring best practices are followed and development opportunities are provided for team members.
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