Director of Clinical Services

The primary purpose of your job position is to assist in planning, organizing, developing, and directing the overall operation of the following departments in accordance with current federal, state, and local standards, guidelines, and regulations governing our facility. Specific areas include: Nursing, Activities, Social Services and Dietary Services.

Join us with an attractive benefits offering:

• Competitive pay
• Medical, dental, and vision insurance
• 401K with matching funds
• Life Insurance
• Employee discounts
• Tuition Reimbursement
• Student Loan Reimbursement

Responsibilities:

• Assist in planning, developing, organizing, implementing, evaluating, and directing all departments, particularly the nursing department, its programs and activities.
• Conducts random facility visits to ensure policy and procedure implementation, communicates finding with VPCO.
• Assists the Vice President of Clinical Operations with special project/program development and implementation.
• Assist in training new Regional Clinical staff.
• Completes tracking and trending of Quality Reviews, to include periodic validation of findings.
• Interpret the department’s policies and procedures to employees, residents, visitors, government agencies, etc.
• Make written oral reports/recommendations to the Administrator, Vice President of Clinical Operations (VPCO), and Regional Director of Operations (RDO) as necessary/required concerning the operation of the Nursing Department, and other departments at the facility.
• Review data submitted each month from Regional Clinical Coordinators and Clinical Resource Specialist for facilities assigned (such as DON Reports, Incident and Accident Data, scorecards, Medicare audits, etc.) to assist the facility, regional staff and Ciena Healthcare to identify trending regarding concerns with resident care.
• Periodically reviews facility plan of corrections for all deficiencies noted during Quality Review survey.
• Assumes the key leadership role in mentorship and education to the RCC’s and other regional staff to ensure competency for position responsibilities, professional development and retention.
• Keeps the Vice President of Clinical Operations informed of potential Director of Nursing turnover and status of recruitment and retention efforts for Director of Nursing openings.
• Serves as a member of the CQAMC committee: collects and organizes data for each facility and region (DON report, QI/QM, Survey, Quality Review Survey, System reviews, etc). Participates in the CQAMC committee quarterly.
• Assures that each facilities Quality Assessment and Assurance program meets all regulatory requirements and company standards including: meeting agenda, quality of data presented, and analysis of trends, root cause, action planning and follow-up.
• Ensures the facility RAI (assessment and care planning) process is interdisciplinary and comprehensive to meet the needs of the individual resident.
• Reviews clinical denials for admission to assess appropriateness and identifies and provides facility clinical competency training or program development.
• Collaborates with the region team (RDO, MDS, Dietary, HR, etc) to ensure appropriate resources are provided to ensure facility success. Works with RDO to address any resident specific or clinical services equipment or supply needs and keeps the Vice President of Clinical Operations informed of progress in resolving.
• Assures that each facility has current resources for all regulatory requirements, provides frequent education of current and new regulatory requirements, interpretive guidelines, and the survey process for all facility personnel.
• Assist to evaluate facility nursing organization structure for all assigned facilities and make recommendations regarding key personal positions. Reviews staffing levels, PPD’s, and Budget monthly and makes recommendations to the VPCO and VPO.
• Assist to identify changes necessary regarding current Ciena Healthcare policies and procedures and established facility policies and procedures and communicates recommendations to the VPCO.
• Oversee ERMA compliance and set up of new regional staff

Educational Requirements

• Active RN license in state of residence or state(s) or practice BSN preferred. Must have 2 years’ experience as a Director of Nursing and 3-5 years as a regional nurse.

Experience

• Must have, as a minimum, 5 year(s) experience in a supervisory capacity in a long-term care facility.
• Experience in multi-facility management or demonstrated ability to manage and prioritize.

Ciena Healthcare

We are a national organization of skilled nursing, subacute, rehabilitative, and assisted living providers dedicated to achieving the highest standards of care in five states including Michigan, Ohio, Virginia, North Carolina, and Indiana.

We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. Join us, if you have a passion for improving the lives of those around you and working with others who feel the same way.