What are the responsibilities and job description for the QA Lead - Digital Banking position at Cigniti Technologies Inc?
Job Details
Role Overview:
We are seeking an experienced and proactive QA Lead to deliver a Digital Banking application project. The existing online banking application will be replaced with a new web and mobile application, requiring a seasoned professional with expertise in banking domain knowledge, digital banking projects, and QA leadership. Knowledge of Fiserv applications is a strong plus.
Key Responsibilities:
Project Leadership:
- Serve as the QA lead onsite, coordinating between offshore QA teams, stakeholders, and development teams.
- Define and implement the QA strategy, test plans, and processes for the Digital Banking project.
- Ensure adherence to cross-browser and cross-platform testing standards for web and mobile applications.
QA expertise:
- Manage the testing lifecycle, including test design, execution, defect management, and reporting.
- Manage and conduct functional, integration, regression, and end-to-end testing for the Digital Banking application.
- Ensure compatibility across devices, browsers, and platforms.
- Stakeholder Collaboration:
- Work closely with product managers, developers, and business analysts to ensure test coverage aligns with project requirements.
- Collaborate with client and stakeholders to address challenges and deliver high-quality solutions.
- Banking and Digital Expertise:
- Leverage domain knowledge in banking and digital banking to identify critical business scenarios.
- Utilize understanding of banking applications and processes to ensure thorough validation of business
- requirements. Team Management:
- Lead and mentor QA team members, fostering a culture of quality and continuous improvement.
- Ensure resource allocation aligns with project milestones and deliverables.
- Defect Management:
- Drive defect triage and resolution processes, ensuring timely reporting and resolution of issues.
- Utilize tools for defect tracking, reporting, and trend analysis.
Experience :
- 12 years in Quality Assurance, with at least 5 years in a lead role for Digital Banking projects.
- Proven expertise in testing web and mobile applications, including cross-browser testing.
- Banking domain knowledge is mandatory; experience with Fiserv applications is highly desirable.
- Experience with Agile/Scrum methodologies.
- Technical Skills:
- Proficiency in QA tools like JIRA, ALM, Selenium, or Appium for test management and automation.
- Familiarity with cross-browser and cross-platform testing tools.
- Knowledge of APIs and backend testing is a plus.
- Soft Skills:
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and manage competing priorities.
Preferred Qualifications:
- Certification in ISTQB or equivalent QA certifications.
- Hands-on experience with Fiserv Digital Banking applications or similar systems.
Familiarity with CI/CD tools and processes for integrated testing pipelines.
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