What are the responsibilities and job description for the Veterinary Receptionist position at Cilley Veterinary Clinic?
About us
Cilley Veterinary Clinic is a veterinary hospital providing medical services, boarding and daycare services, and grooming services for dogs and cats in Concord and the surrounding areas. We are an independent, locally owned small business.
Job Overview
We are seeking a dedicated Veterinary Receptionist to join our team. The ideal candidate will have a passion for animals and excellent customer service skills to provide exceptional care to our clients and their pets.
Duties
- Greet clients and their pets with a friendly and welcoming demeanor
- Schedule appointments and manage the clinic's appointment calendar
- Answer phone calls, emails, and inquiries from clients
- Communicate relevant information between clients and our medical team effectively
- Assist with administrative tasks such as data entry and maintaining records
- Process payments and handle billing inquiries
- Maintain cleanliness and organization of the reception area and hospital in general, as needed
- Additional tasks to provide support to the medical team and general hospital functions, as needed
Experience
The following skills are required or considered beneficial for this role:
- A general knowledge of pet care, animal anatomy, and veterinary terminology
- Proficiency in safe animal handling and restraint
- Ability to handle all sizes and breeds of dogs and cats confidently and safely
- Experience with relevant technology, such as multi-line phone systems, Windows computers, email systems, and word processing
- Experience with AVImark veterinary software is a plus
This position benefits greatly from the ability to multi-task and be detail-oriented in what can be a fast-paced environment, as well as being ready and willing to learn new things, while working both independently and in a team setting. The ability to safely lift 30-50 lbs, punctuality, and reliable transportation in all weather conditions are a must.
Previous professional animal care experience is very helpful for this position, but we are willing to train the right candidate. If you are a compassionate individual with a love for animals and possess excellent communication skills, we invite you to apply for this rewarding position as a Veterinary Receptionist.
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- Day shift
- Weekends as needed
Ability to Relocate:
- Concord, NH 03301: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $18