Service Coordinator

Are you a solutions-focused, personable customer service professional? Do you love interacting with people and multitasking to solve problems? If so, we want you on the Ciminelli team!

Ciminelli Real Estate Corporation is hiring an adaptable and detail-oriented Service Coordinator to join our results driven, customer service focused, Property Management team. This role directly supports the properties we manage and handles service requests by identifying the proper resource and solution for everyone.

Our promise to you:

• A close-knit culture where leaders are visible and accessible
• Ample learning opportunities to grow in your career while contributing to growing our business
• Autonomy and empowerment to find innovative solutions to problems
• Commitment to the betterment of the communities where we live and work
• An environment supportive of strong work/life balance
• Great benefits and resources for employees and their families

What we ask of you:

• Promptly handle and resolve all service requests to Ciminelli standards.
• Provide incredible customer service to both internal and external contacts while remaining in accordance with guidelines and regulations.
• Follow through on all service requests and assigned tasks to ensure satisfaction of tenants and property owners.
• Maintain clear lines of communication with Property Managers, Maintenance Technicians, and tenants while delivering a high level of service and expertise.
Ability to flex between daily tasks and additional department and companywide projects to help support the Ciminelli team.

Desired experience:

• Experience working in a customer service, administrative, or people focused role, required.
• High School Diploma, or equivalent,
• Proficiency with Microsoft Office
• Incredible customer service skills
• Ability to flex between working within a team and working independently
• Ability to diffuse and resolve difficult situations
• Embrace and embody Ciminelli's Core Values: Desire to Grow, Every Voice is Valued, Team Above Self, Above and Beyond Work Ethic, Unwilling to Fail, and Great Business Sense

Compensation:

• The anticipated base rate of pay for this position is $20 - $25 per hour.
• Base rate of pay is determined by a number of critical factors, including but not limited to: required experience, skill set needed, and financial and people management scope.

Equal Employment Opportunity is a priority for Ciminelli. Employment is based upon personal capabilities and qualifications without discrimination on the basis of race, color, creed, religion, sex, national origin, age, disability, marital status, citizenship status, military status, sexual orientation, victims of domestic violence, protected veterans status, gender identity, genetic information, genetic predisposition or carrier status and any other category protected by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination and all other terms and conditions of employment. This includes compensation based upon external and internal job worth in order to provide fair and competitive wages to employees.