What are the responsibilities and job description for the Office AssistantCustomer Service Representative position at Cindi A Johnson Agency Inc. - American Family Insurance?
Benefits :
Bonus based on performance
Company parties
Competitive salary
Paid time off
Training & development
Flexible schedule
About the Role :
We are looking for an Office Assistant / Customer Service Representative to join our team at Cindi A Johnson Agency Inc. - American Family Insurance in Longmont, CO. This role is perfect for someone who is organized, detail-oriented, and passionate about providing exceptional customer service.
Responsibilities :
Assist with office administrative tasks
Answer phone calls and respond to customer inquiries in a professional and friendly manner
Process insurance policy changes and updates
Assist customers with policy renewals and payments
Cross Selling to existing customers
Provide support to insurance agents with various tasks as needed
Requirements :
Excellent communication and customer service skills
Proficiency in Microsoft Office and basic computer skills
Ability to multitask and prioritize tasks effectively
Previous experience in an office or customer service role is preferred
Must have a property and casualty insurance license
About Us :
Cindi A Johnson Agency Inc. - American Family Insurance has been serving the Longmont community for over 20 years, providing personalized insurance solutions to our customers. Our team is dedicated to delivering top-notch customer service and creating a positive work environment for our employees.
This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.
