What are the responsibilities and job description for the Service Ambassador position at Cinemark Holdings, Inc.?
Job Overview
Cinemark Holdings, Inc. is a leading motion picture exhibitor that aims to provide an unforgettable experience for movie lovers worldwide. As a Service Ambassador, you will play a vital role in bringing this vision to life by delivering exceptional service to our guests.
Key Responsibilities
Cinemark Holdings, Inc. is a leading motion picture exhibitor that aims to provide an unforgettable experience for movie lovers worldwide. As a Service Ambassador, you will play a vital role in bringing this vision to life by delivering exceptional service to our guests.
Key Responsibilities
- Greet guests with a smile and engage them through interactive conversations.
- Make thoughtful menu suggestions based on your knowledge of bar and menu items.
- Accurately record food and beverage orders from guests in a timely manner.
- Verify identification to confirm guests are at least 21 years of age for all alcohol transactions.
- Ensure that alcohol is consumed in designated areas only.
- Seat guests when applicable.
- Consistently use suggestive selling techniques to enhance the guest experience.
- Collaborate with the kitchen team to ensure accurate food orders.
- Deliver food and beverage orders within established time frames.
- Consistently wipe down and sanitize employee and guest high-contact areas.
- Properly utilize Personal Protective Equipment while completing position-specific tasks.
