Housekeeping Inspector

JOB TITLE: Housekeeping – Supervisor/Inspector

REPORTING STRUCTURE: Executive Housekeeper / Director of Rental Operations

JOB SUMMARY: Supervise and train Quality Assurance Inspectors and Housekeepers. Assist the Executive Housekeeper with opening and closing procedures, as well as any other duties requested by the Executive Housekeeper. Perform unit quality assurance inspections and housekeeping duties as assigned by the Executive Housekeeper. Assume department head duties in the Executive Housekeepers absence, including but not limited to assigning daily work schedules, interviewing, processing timesheets/payroll, and assuring units are cleaned and inspected properly and in a timely manner.

KEY FUNCTIONS:

1. Train Quality Assurance Inspectors and Housekeepers in Cinnamon Shore cleaning procedures, as well as company policies and procedures. Ensure housekeeping operations are carried out within the Breezeway system and procedures required by the company.

2. Assist Executive Housekeeper with opening and closing procedures, including assignment of units to housekeepers, preparing daily clean sheets, and piecework totaling at the end of the day. Keep inventory of supplies and chemicals.

3. Perform quality assurance inspections such as inspecting arrival/departures, deep cleans, and light cleans; supervise key control; secure linen room, storage rooms and laundry area. Perform housekeeping Inspectors duties when assigned by Executive Housekeeper.

4. Assume Executive Housekeeper duties during normal days off, sick days, holidays, and vacations. 5. Composes and prepares correspondence, reports, and other documents.

6. Communicate all changes and updates to departments affected by change in Housekeeping status. 7. Must have a strong working knowledge of all Microsoft Office Suite applications.

8. Must be able to problem solve quickly, often without input from other individuals. Employees must be able to rationalize and justify decisions, acting in the best interest of Cinnamon Shore.

9. Attends daily operations meetings and is prepared to communicate information pertinent to operations teams.

10. Perform other duties as required to meet company and departmental objectives. Knowledge of the multiple software systems will be required.

11. Lead, through your direct reports, the effective management of the departments noted above, to maximize the employee experience (PEOPLE), ensure effective SOP’s and systems (PROCESS), deliver optimal guest service (PRODUCT) while driving revenues complimented by cost management to drive financial performance (PROFIT). You are empowered to make decisions to ensure a balanced management approach to the 4 P’s.

REQUIRED KNOWLEDGE / SKILLS: Strong verbal and written communication skills. Supervisory and organizational experience required. Computer operation and experience required. Friendly and cooperative personality to meet and greet the public. Strong customer service skills. Good verbal and written communication skills. Proficiency with MS Office and email. Must be able to remain courteous and collected when assisting a difficult Owners. Must know properties, amenities and communities. Professional cleaning and inspection experience required. Must be energetic and physically capable of strenuous work.

PHYSICAL REQUIREMENTS: See, Stand, Walk, Sight, Lift (up to 40 lbs), Carry, Bend, Reach, Twist, Environmental Conditions, Hazards, Postural Positions.

WORKING ENVIRONMENT: Indoors 70%, Field Environment 30%. Seven days a week availability required.

EDUCATIONS: Related experience in hospitality related fields is preferred.

Work Remotely

• No

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Cleaning Experience: 1 year (Required)
• Customer service: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $17