What are the responsibilities and job description for the Customer Service Representative - Collision Center position at Ciocca Automotive Western Division?
We have an immediate opening for an energetic, enthusiastic and highly motivated administrative professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Collision Center of Harrisburg, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!
Qualifications:
- Excellent listening/communication skills, outgoing and positive personality
- Punctual nature and ability to handle schedule flexibility and dynamic work environment
- Professional appearance
- Valid driver’s license and clean driving record
Responsibilities:
- Answer phones, greet and receive prospects and customers
- Create repair orders for vehicles scheduled in for repairs
- Create purchase orders for sublet vendors
- Schedule estimate and repair appointments with customers
- Confirm estimate and repair appointments with customers
- Coordinate towing for customers vehicle
- Accounts Receivable
- Collect payments for repairs
- Work cooperatively with internal departments and insurance companies
- Communicate with callers and visitors in a professional, friendly, and efficient manner
- Type memos, correspondence, reports, and other documents
What we offer:
- Hourly pay
- Full Time
- PTO and holidays
- 401(K) retirement plan with company matching
- The top insurance program in the industry including medical, dental, prescription and vision
- Advancement within the Ciocca Automotive Family
- Employee discounts: purchases, repair, service, wash
At Ciocca Collision Center of Harrisburg, our team members enjoy a supportive and collaborative work environment. Don’t miss out on this exciting opportunity to grow your career! Apply now!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
