What are the responsibilities and job description for the Manager - Body Shop position at Ciocca Automotive Western Division?
We have an immediate opening for an energetic, enthusiastic and highly motivated collision professional to join our growing and dynamic team! Are you a career minded individual in search of a workplace to call home? At Ciocca Collision of Hanover, you’ll have the opportunity to have a positive impact on our customers and our community while achieving your financial and career goals!
Qualifications:
- 2 years of related experience in a collision management position preferred
- 2 years of sales experience preferred
- PA State Appraiser's License
- Excellent customer service skills
- High school diploma or equivalent
- Valid driver's license and clean driving record
Responsibilities:
- Forecasts goals and objectives for the department and strives to meet them.
- Hires, trains, motivates, and monitors the performance of all body shop employees.
- Monitors technicians' daily productivity reports and corresponding payroll records.
- Maintains high-quality service repairs and minimizes comebacks.
- Handles customer complaints immediately and according to company guidelines.
- Monitors the maintenance of paint booths, frame straightening equipment, and other large fixed assets to ensure long-term usage and value.
What we offer:
- Salary plus bonus
- Full Time – Monday through Friday
- PTO and holidays
- 401(K) retirement plan with company matching
- The top insurance program in the industry including medical, dental, prescription and vision
- Advancement within the Ciocca Automotive Family
- Employee discounts: purchases, repair, service, wash
At Ciocca Collision of Hanover, our team members enjoy a supportive and collaborative work environment. Don’t miss out on this exciting opportunity to grow your career! Apply now!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
