What are the responsibilities and job description for the Medical Records Audit Processor position at CIOX Health?
Overview:
Working conditions
Over 90% of the time is spent indoors, with protection from weather conditions. Exposure to noise levels that may be distracting or uncomfortable is present in only unusual situations.
Physical requirements
Sitting, talking, hearing and near vision are required over 90% of the time, while walking is required about 10% of the time. Standing is required over 30% of the time. The sense of touch is required 90% of the time and reaching is required about 50% of the time. Bending, twisting, and climbing are required, as is far vision, but only for 10% or less of the time. Low levels of lifting (10 pounds or less) are required about 25% of the time, while medium levels (20 to 40 pounds) of lifting and carrying are required less than 5% of the time. High levels (52 pounds) of lifting are required under 2% of the time. Driving is a considerable portion of the position.
For remote work, this position requires that you provide a high-speed internet connection, subject to applicable expense reimbursement requirements (if any), and a work environment free from distractions.
The Medical Records Audit Processor is responsible for processing Release of Information (ROI), specifically medical record requests in a timely and efficient matter, ensuring accuracy and individual metrics are met. Verifying and analyzing data to affect the efficient and effective retrieval of charts in accordance with the core business function of Ciox Health.
Responsibilities:- Navigate various provider EMR and file systems to retrieve all required elements of a medical chart for patient list.
- Ability to work with minimum supervision responding to changing priorities and needed.
- Meet required metrics for your role (CPH – Charts Per Hour)
- Ability to maintain regular attendance and punctuality as scheduled.
- Actively participate in all training that is assigned to you by your supervisor.
- Read all documentation and follow written instructions provided to ensure compliance and accurate job completion.
- Maintain the high standards of Confidentiality to safeguard and protect Patient’s Right and comply with all company and facilities policies and HIPPAA regulations.
- Immediately report to team lead, supervisor, or management any security breaches, unsafe behavior witnessed or any site difficulties.
- Ensure that deadlines are met.
- Respond to emails and other requests for information timely.
- Report any technical difficulties that you may experience as soon as they occur.
Qualifications
High school diploma or equivalent.- Demonstrated ability to work in an environment requiring high volume of repetitive tasks; ability to maintain keen attention to detail throughout entire shift.
- Intermediate computer skills including ability to navigate in MS Windows environment (required).
- Prior experience with EMR systems, a plus.
- Ability to navigate between windows on computer to complete daily work.
- Knowledge of basic medical terminology, required.
- Prior medical records experience, a plus.
- Ability to absorb and apply training in multiple functions; flexibility to be shifted from one function to another based on business needs.
- Excellent organization, communication and multi-tasking skills and abilities.
- Ability to work OT as necessary, including weekend shifts (required)
Working conditions
Over 90% of the time is spent indoors, with protection from weather conditions. Exposure to noise levels that may be distracting or uncomfortable is present in only unusual situations.
Physical requirements
Sitting, talking, hearing and near vision are required over 90% of the time, while walking is required about 10% of the time. Standing is required over 30% of the time. The sense of touch is required 90% of the time and reaching is required about 50% of the time. Bending, twisting, and climbing are required, as is far vision, but only for 10% or less of the time. Low levels of lifting (10 pounds or less) are required about 25% of the time, while medium levels (20 to 40 pounds) of lifting and carrying are required less than 5% of the time. High levels (52 pounds) of lifting are required under 2% of the time. Driving is a considerable portion of the position.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Ciox Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
For remote work, this position requires that you provide a high-speed internet connection, subject to applicable expense reimbursement requirements (if any), and a work environment free from distractions.
With very limited exceptions (medical conditions or sincerely held religious beliefs that prohibit you from getting the vaccine), one of the requirements for this job is that you be fully vaccinated against COVID-19.
- Except for states where legally prohibited to enforce mandates.
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