What are the responsibilities and job description for the Sr MGR, Client Service / Client Sales and Insights position at Circana?
Sr MGR, Client Service / Client Sales and Insights
THIS ROLE HAS A HYBRID WORK SCHEDULE, WORKING ON-SITE approximately 3 days/week in Concord, MA.
Let’s be unstoppable together!
At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.
Learn more at www.circana.com.
What will you be doing?
This role will be dedicated support for a leading manufacturer of convenient, good-for-you, fruit-based food and beverage products with responsibilities spanning both traditional Client Service tasks, in addition to Client Insights functions.
Job Responsibilities
- Maintain and support all database related needs for Welch’s, including new item coding, logic and placement
- Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met
- Develop Unify client reporting and enhanced Genius Script visualization
- Primary point of contract for client POS measure and report related questions
- Lead client trainings and facilitate “doctor is in” type learning sessions
- Support Team Leader on insight project work, leveraging POS, Scan Panel and other subscribed analytic tools and services
- Track and organize multiple work streams and manage time and resources against changing priorities
Requirements
- Bachelor degree preferred
- 2-3 years experience in CPG industry, leveraging syndicated data assets
- Highly proficient in Excel and PowerPoint applications
- Experience with IRI/Circana data solutions is preferred
Circana Behaviors
As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:
- Stay Curious: Being hungry to learn and grow, always asking the big questions.
- Seek Clarity: Embracing complexity to create clarity and inspire action.
- Own the Outcome: Being accountable for decisions and taking ownership of our choices.
- Center on the Client: Relentlessly adding value for our customers.
- Be a Challenger: Never complacent, always striving for continuous improvement.
- Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
- Commit to each other: Contributing to making Circana a great place to work for everyone.
Location
This position can be located in the following area(s): Boston, MA
Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.
The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $60,000 to $67,000.
We offer a comprehensive package of benefits including [paid time off, medical/dental/vision insurance and 401(k)] to eligible employees.
You can apply for this role through methods such as (e.g., Careers website link and/or Intranet site for internal candidates).
The anticipated application deadline for this position is 4/9/2025.
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Salary : $60,000 - $67,000
