What are the responsibilities and job description for the Retail Customer Interaction Specialist position at Circle K Stores, Inc.?
Retail Customer Interaction Specialist
Our company is seeking a detail-oriented and customer-centric individual to fill the role of Retail Customer Interaction Specialist.
This position involves working in a fast-paced retail environment, providing exceptional customer service, and resolving customer inquiries in a timely and efficient manner.
Primary Responsibilities:
- Handle customer inquiries: Answer phone calls, respond to messages, and resolve customer complaints in a professional and courteous manner.
- Offer product advice: Assist customers with product inquiries, answer questions about merchandise, and provide recommendations on products.
- Manage customer transactions: Process sales, handle returns and exchanges, and maintain accurate records of customer interactions.
Requirements:
- Effective communication skills: Ability to communicate effectively with customers, colleagues, and management.
- Problem-solving skills: Ability to analyze problems, identify solutions, and implement effective resolutions.
- Ability to work under pressure: Ability to multitask, prioritize tasks, and manage multiple responsibilities in a high-pressure situation.
About Our Company:
Circle K Stores, Inc. is a leading convenience store chain with locations across the United States. We offer competitive compensation, comprehensive benefits, and opportunities for career growth.
