Sr. IT Analyst, Retail Systems Engineering

Job Description

This position performs as a subject matter expert for Circle K Retail Systems. Provides deep knowledge of retail systems for convenience store, fuel, and food service operations including point of sale, back office, fuel, payment, and loyalty systems. Defines cross functional requirements, analyzes and estimates level of effort, and creates technical design and package build necessities. Supports business initiatives and multiple projects simultaneously. Provides process re-engineering, process improvement, implementation and maintenance of store processes, hardware or software systems. Delivers solutions that meet cross functional requirements and follows defined IT Processes.

This position includes, but is not limited to, the following essential job duties, responsibilities, and requirements :

Job Duties & Responsibilities :

• Provide specialist level technical expertise for Circle K retail systems and business partners.
• Plans, Designs, build and document solutions for large-scale, complex Retail Systems environments
• Collaborates with IT, Third-Party vendors, and Business Partners to gather requirements for retail system enhancements and upgrades.
• Evaluates and delivers new technologies and solutions, including hardware and software, and provides documentation for store solutions and projects.
• Delivers assignments and project deliverables within specified time frames, adhering to established standards and guidelines individually and as a member of a team.
• Communicates with internal customers, vendors, peers and leadership teams to provide updates and project status.
• Works with others to facilitate completion of assignments / projects on time.
• Recognizes, documents, and implements process / project improvements.
• Ensures that established change and release management processes are followed.
• Assists with creating or enhancing documentation for retail systems solutions and projects.
• Provides training documentation to support teams as appropriate.
• Participates in scheduled meetings with key team members to review project feedback, tasks, action items and lessons learned.
• Provide specialist level problem resolution for Production Support Issues.
• Interact with internal and Third-Party technical resources for problem resolution and / or major issues.
• Performs other job duties as required.

Job Requirements (General) :

Job Requirements (Preferred) :

LI-WW2

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

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