Manager, Leadership Development

JOB SUMMARY:

The Manager of Leadership Development is a multidisciplinary role that reports to the Director, Global Leadership Development. The position requires a deep understanding of leadership principles, advanced facilitation skills, and the ability to manage large-scale programs and projects. The Manager of Leadership development will lead the development of impactful strategies to support a variety of leadership development programs and activities. This position will be responsible for a variety of development activities for both our field operators and functional leaders.

RESPONSIBILITIES/ACCOUNTABILITIES:

• Oversee the day-to-day management of leadership development programming including registrations, event planning, curriculum updates, printshop and promotional item orders, budgeting, classroom facilitation, and record keeping.  
• Design, develop and facilitate leadership development workshops.
• Prepare budget forecast for leadership development programming.
• Stay up to date on leadership trends and industry thought leaders.
• Offer group and individual coaching to program participants.
• Work with business leaders to conduct gap analysis and build program advocacy.
• Design curriculum for leadership programming and one-off requests.
• Work with LMS administrators to ensure timely and accurate program completions.
• Attend and successfully complete curriculum certification programs.
• Support marketing of development programs and all talent development programs

KNOWLEDGE, SKILLS AND OTHER QUALIFICATIONS REQUIRED:

• Consultancy skills and the proven ability to work with senior business leaders.
• Professional training certifications in best-in-class leadership content by organizations such as Blanchard, FranklinCovey, Development Dimensions International (DDI), Thomas International, TalentSmart and Take Flight Learning (DISC).
• Experience in managing large training events. Skills include conducting stakeholder interviews, negotiation, logistics, vendor relations, budget management, marketing, learner experience, and working with talent and guest speakers to improve outcomes.
• Advanced facilitation skills and the ability to deliver leadership development workshops.
• 3-5 years of experience in managing a Leadership Development Program including managing program budget.
• Well versed in leadership development theory, trends, and common practices. Knowledge of work of industry thought-leaders like Simon Sinek, Ken Blanchard, Patrick Lencioni, Stephen M.R. Covey, etc. You must be a student of leadership and management principles.
• The ability to perform a gap analysis.
• The ability to apply project management techniques to create large-scale leadership programs for diverse audiences in a corporate setting.
• Budget experience and the ability to apply cost centers and general ledger codes to financial records. The ability to process vendor invoices in a timely fashion.
• The ability to travel up to 10% of the time.
• Experience in getting work done with and through others.
• Ability to think creatively, to look at current practices and think differently and innovatively to design best methods for development utilizing technology
• Traditional (not necessarily digital) instructional design experience and the ability to create high-quality training materials (e.g. facilitator guides, participant guides, presentations, etc.). Knowledge of instructional design models like ADDIE.
• Proficiency with the following research and authoring tools: MS Forms or Cognito Forms, MS Whiteboard or Lucidspark, MS Word, MS PowerPoint, Canva,
• Experience with Vyond, Synthesia and Articulate 360 a plus.
• Experience in managing the delivery of digital content through an LMS or LCMS, API, SCORM files, etc.
• The ability to produce lengthy, high-quality training documents.
• The ability to provide one-on-one and group coaching to program participants.
• Experience working in a matrixed work environment.
• A sense of urgency and adaptability to an ever-changing business environment is essential.
• Retail operations experience a plus
• Experience designing curriculum aligned to competencies

EDUCATION/TRAINING REQUIRED:

• A bachelor's degree in HR, Communications, Education, Business Administration, or a related field.
• Multiple facilitation certifications or accreditations from best-in-class curriculum providers such as FranklinCovey, Take Flight Learning, Development Dimensions International, Blanchard, Talent Smart, Wiley, etc.
• The ability to analyze and act on survey and feedback metrics.

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Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.  Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

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