What are the responsibilities and job description for the Truck Dispatcher position at Circle Logistics Services?
Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES, then we want you on our Circle Logistics Team!
Why Join Circle
We believe in working hard and playing hard here at Circle. Therefore we provide a competitive pay package & benefits to our team members. All so you can perform at the highest level, prosper and enjoy life. Every day you come into work you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.
Who We Are
Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.
What We Are Looking For
As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN!
Responsibilities
Why Join Circle
We believe in working hard and playing hard here at Circle. Therefore we provide a competitive pay package & benefits to our team members. All so you can perform at the highest level, prosper and enjoy life. Every day you come into work you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.
Who We Are
Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.
What We Are Looking For
As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN!
Responsibilities
- Prepare daily records and memos, and maintain a filing system for Driver Vehicle Inspection Reports.
- Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers.
- Develop and update driver and helper dispatch schedule daily.
- Understand DOT hours of service and ensure driver compliance.
- Set up daily tractor/trailer assignment for drivers.
- Verify roadworthiness and keep maintenance records for tractors and trailers.
- Call customers to inform them of variances in delivery times.
- Expedite driver manifests and highlight keys.
- Provide timely reports to immediate supervisor as requested.
- Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers.
- Assign load to equipment and driver in a manner to ensure on-time pick-up and delivery and to meet the customer's requirements.
- Review customer orders and determine proper routing, equipment, and manpower requirements.
- Supervise drivers that they are dispatching.
- Ensure the most efficient freight movement and cost-effective service.
- Complete incident/accident reports as required.
- Resolve transportation issues with urgency and professionalism.
- May perform other duties and responsibilities as assigned
- Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers preferred.
- Ability to thrive in a fast-paced working environment and multitask.
- Strong attention to detail and organized.
- Ability to maintain a positive attitude.
- Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
- Excellent problem-solving and time management skills.
- Strong work ethic and dependability.
- Ability to work a flexible schedule including nights, weekends and holidays as business needs dictate.
- Excellent communication and customer service skills.
- Ability to organize, prioritize and problem solve
- Understanding of distribution systems.
- Ability to communicate in various methods with different levels.
- Mathematical ability for maintaining schedules.
- Understanding of dispatch issues and procedures.
- Must have experience in dispatching for a trucking company.
- High School diploma, GED or equivalent experience required.
- Associates or Bachelor’s Degree in logistics or business related field preferred.
- 1-3 years of experience in a logistics environment required.
- Experience with and/or ability to learn a variety of TMS/CRM platforms.
- Above average proficiency with Google Drive and Microsoft Office (vlookup, pivot tables, reports).
- Must have proficient knowledge of the local area & U.S. Geography.
- Must have basic knowledge of DOT laws and requirements.
- Competitive base salary
- Room for advancement in a fast growing company that promotes from within
- On-site training and career development
- Paid holidays and paid time off after 90 days
- Health, vision, and dental insurance benefits
- 401(k) Plan
