What are the responsibilities and job description for the Truck Dispatcher position at Circle Logistics?
Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES, then we want you on our Circle Logistics Team!
Why Join Circle:
We believe in working hard and playing hard here at Circle. Therefore we provide a competitive pay package & benefits to our team members. All so you can perform at the highest level, prosper and enjoy life. Every day you come into work you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team.
Who We Are:
Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.
What We Are Looking For:
As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN!
Responsibilities:
- Prepare daily records and memos, and maintain a filing system for Driver Vehicle Inspection Reports.
- Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers.
- Develop and update driver and helper dispatch schedule daily.
- Understand DOT hours of service and ensure driver compliance.
- Set up daily tractor/trailer assignment for drivers.
- Verify roadworthiness and keep maintenance records for tractors and trailers.
- Call customers to inform them of variances in delivery times.
- Expedite driver manifests and highlight keys.
- Provide timely reports to immediate supervisor as requested.
- Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers.
- Assign load to equipment and driver in a manner to ensure on-time pick-up and delivery and to meet the customer's requirements.
- Review customer orders and determine proper routing, equipment, and manpower requirements.
- Supervise drivers that they are dispatching.
- Ensure the most efficient freight movement and cost-effective service.
- Complete incident/accident reports as required.
- Resolve transportation issues with urgency and professionalism.
- May perform other duties and responsibilities as assigned
Skills and Abilities:
- Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers preferred.
- Ability to thrive in a fast-paced working environment and multitask.
- Strong attention to detail and organized.
- Ability to maintain a positive attitude.
- Presents self in a highly professional manner to others and understands that honesty and ethics are essential.
- Excellent problem-solving and time management skills.
- Strong work ethic and dependability.
- Ability to work a flexible schedule including nights, weekends and holidays as business needs dictate.
- Excellent communication and customer service skills.
- Ability to organize, prioritize and problem solve
- Understanding of distribution systems.
- Ability to communicate in various methods with different levels.
- Mathematical ability for maintaining schedules.
- Understanding of dispatch issues and procedures.
Requirements:
- Must have experience in dispatching for a trucking company.
- High School diploma, GED or equivalent experience required.
- Associates or Bachelor’s Degree in logistics or business related field preferred.
- 1-3 years of experience in a logistics environment required.
- Experience with and/or ability to learn a variety of TMS/CRM platforms.
- Above average proficiency with Google Drive and Microsoft Office (vlookup, pivot tables, reports).
- Must have proficient knowledge of the local area & U.S. Geography.
- Must have basic knowledge of DOT laws and requirements.
Benefits:
- Competitive base salary
- Room for advancement in a fast growing company that promotes from within
- On-site training and career development
- Paid holidays and paid time off after 90 days
- Health, vision, and dental insurance benefits
- 401(k) Plan
