Systems Administrator

Description

The Systems Administrator is responsible for assisting the Chief Technology Officer in implementation, maintenance and monitoring for all aspects of the Circle the City network infrastructure and data management. This includes implementation, configuration, coordination, control, maintenance, and troubleshooting of all network devices, servers, desktop computers. The Systems Administrator is to assist with systems security administration functions, network security audits, web monitoring; performs or assists in troubleshooting and diagnosing network issues with servers, computer and software. 

The Systems Administrator is also responsible for managing projects with all IT related software programs, in the design, implementation and maintenance of the software to meet RBHA, State, Federal and HIPAA requirements.
 

Major Responsibilities 

1. Technical and Application Administration (70%)  
2. Provide Level 2 support services to Help Desk Support I staff
3. Provide Daily Support to all sites via on-site visit.
4. Responsible for Administration, Implementation and maintenance of all SAAS-based applications that include Office 365, Microsoft Intune, Microsoft Teams, Microsoft Endpoint Management, Athena EHR, Compliatric
5. Responsible for installing, configuring, and administrating all Circle the City systems, network devices, firewalls, routers, switches, servers, desktop computers, and all network security devices.  
6. Responsible for maintaining all CTC computer imaging systems
7. Responsible for maintaining all CTC Backup’s
8. Maintenance, monitoring, and security of all servers, printers, copiers, and software used by Circle the City staff.
9. During and after-hours support of Circle the City network and security-related issues.
10. Develop network security device protocols that comply with HIPAA, RHBA, and state and federal regulations. 
11. Implementation of all physical key fob and camera-based security systems. 
     

II. Computer Training / Communication / Documentation (25%) 

1. Provide ongoing formal and informal computer training to Circle the City staff, contractors, and others, as needed.   
2. Develops written documentation for software applications and procedures.   
3. Document network security systems and procedures and the maintenance of inventory records on all equipment.  
    

Qualifications

Minimum Qualifications (Education, Experience, Skills) 

• The Systems Administrator should have developed a working knowledge of Windows 10/11, Microsoft 365 Administrative Platform, Microsoft Exchange, and Microsoft Office, Microsoft Teams, Microsoft SharePoint. 
• A minimum of 5 years experience supporting information systems and staff in a PC network environment. 
• A great working knowledge of Microsoft 365 administration, computer deployments. 

Physical/Mental Abilities and Processes 

• Excellent diagnostic, troubleshooting, and problem solving skills.  
• Excellent written and verbal communications skills  
• The ability to work well with many individuals and groups of people.  
• The ability to develop new skills and knowledge as needed.  
• The ability to lift and carry up to 50 pounds for up to 100 yards.  
• The ability to regularly to bend, stoop, kneel, and crawl in order to work behind and under equipment.