What are the responsibilities and job description for the IT Specialist (Part-Time) position at CIRCUIT OF THE AMERICAS LLC?
Circuit of The Americas (COTA) is a 365-entertainment destination for world-class events located in Austin, TX. The sports and entertainment portfolio at COTA is unmatched in the country with Formula 1 US Grand Prix, NASCAR and MotoGP attracting global fans during championship races on the famed Circuit and Live Nation producing over 30 headline concerts every year at the Germania Insurance Amphitheater. Opening in 2025, COTA’s amusement park is a 20-acre theme park featuring two first of their kind Roller Coasters and over three dozen rides.
Job Description:
An IT Support Specialist ensures the operation of IT infrastructure. This role requires an active and responsive professional who can troubleshoot technical issues, and maintain a reliable IT environment. This person will have a technical background, excellent problem-solving skills, and the flexibility to work extended hours during major events. This is an onsite, part-time role.
Requirements and Essential Functions:
- Maintain essential IT operations (OS, security, applications, servers, email, etc.)
- Handle business-critical IT tasks and system improvements
- Research and evaluate emerging technologies
- Serve as the subject-matter expert for Mac OS X, Windows, and common software (Microsoft, Adobe, Google Workspace)
- Install, configure, and support workstations, peripherals, and printers
- Analyze staff needs, identify vulnerabilities, and improve efficiency/accuracy
- Implement application/software upgrades and troubleshoot performance issues
- Train employees on software and hardware usage, providing technical support
Knowledge, Skills, and Abilities:
- Two years of experience in IT support
- Deep knowledge of operating systems, current equipment/technologies, network maintenance, and system performance monitoring
- Excellent interpersonal and communication skills (written & verbal)
- Ability to maintain confidentiality
- Experience supporting Cisco equipment (IOS, Nexus, WLC, Meraki)
- Certifications: CompTIA Network , CCNA or equivalent
- Strong understanding of 802.11 RF performance/reliability
- Experience with basic firewall configuration (Cisco ASA, FortiGate, pfSense)
- Familiarity with RF, Cable & IPTV solutions, fiber/copper networking
- Proficiency in troubleshooting, documentation, and organization
- Ability to maintain composure under pressure
Required Qualifications:
- Bachelor's degree (or equivalent) in computer science
- Professional IT certifications
- Experience with IP systems
Physical Demand & Work Environments:
- Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms.
- Ability to lift and/ or move up to 25 pounds.
- Ability to squat, bend, twist, push/pull.
- Ability to stand/walk for long periods.
- Specific vision abilities required by this job include close vision and distance vision.
- Work in extreme environments outdoors throughout the year.
- The noise level in the work environment is usually moderate but can be loud during events.
Salary commensurate with experience.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.
EQUAL EMPLOYMENT OPPORTUNITY:
COTA strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
