What are the responsibilities and job description for the Surveillance Operator position at Circus Circus Las Vegas?
Specific Job Functions:
- Maintain strict confidentiality for the company when conducting observations and investigations
- Answer multi-line telephones, take messages or direct to appropriate areas
- Operate CCTV / digital equipment to conduct surveillance
- Use computer and associated hardware to complete documentation
- Write and prepare daily reports and logs
- Observe and document all marker redemptions
- Review videos and complete documentation regarding specific slot and table game jackpots, procedure errors, guest complaints, and variances in all departments
- Conduct routine surveillance filming, review videos, and complete documentation to detect suspicious activities and behavior throughout the casino, gaming areas as well as restricted areas such as count room.
- Maintain evidence by archiving video coverage in their designated files
- Monitor the activities in the Table Games, Casino Cage, Race & Sports, Keno, Count Room, Slot areas
- Testify in court as a representative for the company as necessary
- Perform all duties as deemed necessary for the success of the department
Responsibilities/Qualifications:
- One year of gaming / surveillance experience preferred
- Knowledge of Table Games and its procedures, Slots and Casino Cage procedures
- Basic knowledge of card counting systems
- Excellent telephone etiquette is required
- Good communication and writing skills are required
- Must have or be able to obtain a Gaming Registration
- Professional appearance and demeanor a must
Licenses & Certifications
Required- Gaming Registration