What are the responsibilities and job description for the Housekeeping Supervisor position at Cirque St. Armands Beachside?
We are looking for a housekeeping supervisor to join our team at Cirque St Armands. This Supervisor should have a passion for hospitality, and a drive to consistently provide great results.
The housekeeping supervisor will work both with the AM staff and the turn down team. Previous experience on both aspects of housekeeping prefered
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401(k)
- Free Associate Parking
- Free Meal for every shift worked
- 25% Discount in Resort Outlets
- Hotel Discounts with OPL
- Friends and Family Discount
Responsibilities:
- Open house, prepare boards and all guest requests, schedule daily projects
- Supervises housekeeping staff as duties are being performed
- Assists in training of the team.
- Stocks and maintains supply rooms; ensures proper inventory control
- Receives, processes, and handles guest complaints in regard to housekeeping services
- Ensures that rooms are kept clean and free from hazards
- Ensures that all common areas are kept clean and free from hazards
- Organizes all staff during the day and hosts daily meetings with housekeeping staff
- Assists guests with questions and basic requests
- Provides a high level of customer service at all times; remains professional
- Trains new housekeepers and support staff
- Meets with company officials regularly in order to provide progress reports and address issues
Qualifications:
- High School Diploma/GED a plus but not required
- Previous experience in housekeeping supervision
- previous experience with turndown Service
- Excellent written and verbal communication
- Good time management and organizational skills
- Conflict resolution experience
- Patience and good listening skills
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
