What are the responsibilities and job description for the Business Analyst | Data Analytics position at Cisco Systems?
What You'll Do
Work on a flexible team that supports the Collaboration Business Unit organization providing business intelligence through business analysis, data analytics, and data visualization.
Using your knowledge of business, systems, data, people and process, work on data projects providing reporting, process and systems mentorship, and data analysis to meet business needs.
As a Business Analyst, you'll:
- Capture and identify requirements for data and analytics requests
- Extract, transform, load, and visualize data
- Develop, evolve, and automate our monthly reporting package
- Analyze and visualize a range of data from sales data, consumption data, and product telemetry data.
- Present the analysis to a diverse set of customers, partners, team members
- Use SQL Server, Snowflake, Tableau, and other BI / database tools
- Build forecasting and predictive models
- Identify trends, gaps, and opportunities using data, providing mentorship on data architecture changes and system changes.
- You may work on Collaboration initiatives that may not directly relate to analytics.
Who You'll Work With
Our Collaboration Infrastructure Platform organization has a long history of delivering outcomes beyond our customers’ expectations. You will work with teams from throughout the organization including IT, Analytics, Customer Experience, Product Management, and Engineering.
Who You Are
Flexibility is key in this position. Our team has a wide variety of responsibilities, so being able to prioritize and adjust to a constantly evolving environment is a requirement.
You are passionate about data, sharing knowledge, and continuous improvement. You excel at resolving makes each of our teams successful and you can develop solutions to help our teams measure success. You offer a variety of skills and are not afraid to pick up new skills as needed.
As a person who understands corporate business, you recognize the importance of the connections between people, data, and process. You can discern how systems are connected, how data flows between these systems, and understand the impact of changes in those systems on people, process, and downstream outputs.
Your focus will be centered around analytics and data quality projects, but you will also assist with various projects that may not be analytics based.
You're skilled at aggregating, redefining, analyzing data, automating reporting. You enjoy communicating data analysis. You're have experience in doing self-directed data acquisition, exploration, and modeling, and okay working in a constantly evolving and complicated data environment.
Basic Qualifications:
- 3 years of data analytics and business analysis experience
- 3 years' experience working with Excel to transform and manipulate data
- At least one year of data visualization experience, working with tools such as Tableau, Power BI, Looker, or other similar tools
Preferred Qualifications:
- 5 years' data visualization experience, preferably using Tableau, Looker, Power BI
- Experience communicating analysis and findings to customers, partners, leaders, team members, more
- A detailed understanding of the ETL process, data structures, and general relational database knowledge
- Experience working on large data projects and affecting system changes that impact data
- Demonstrable experience in analytics automation and dashboarding
- Experience visualizing large datasets from cloud storage such as Snowflake
- Service Now dashboard/reporting experience
- SQL Server management experience
- Predictive modeling in Python or R
- Ability to work with a varied community to understand requirements; the ability to "ask the right questions"; a focus on results with strong prioritization skills; understanding of corporate business processes, strategies, needs
- Understanding of collaboration industry, types of collaboration devices, network communications
Why Cisco?
#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!
Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.
We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).
We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco
Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
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