What are the responsibilities and job description for the 2nd Shift Service Administrator position at CIT Trucks, LLC.?
CIT Trucks, LLC is seeking a competitive individual that has the drive and motivation to pursue a challenging career path in an industry that moves roughly 73% of the nation’s goods. At CIT Trucks, we have the people, the technology, and the facilities to ensure the highest quality repair and maintenance service. Our factory-trained staff of more than 300 technicians provides experienced, specialized service on all makes and models of trucks, tractors and trailers. All technicians have online access to service manuals and technical information, which ensures that the most efficient and effective repair procedures are followed.
We are not just looking for a Service Administrator; we are seeking the next rising star in our operations. At CIT Trucks, LLC, you'll have the opportunity to:
- Be a part of a growing company with a strong track record of success
- Receive comprehensive training and development opportunities
- Advance your career through internal promotion opportunities
CIT Trucks, LLC. is a leading commercial truck dealer group serving the transportation industry. We serve customers in Illinois, Missouri and Indiana through our network of 16 locations with a workforce of over 900 employees. Our sales revenues exceed $700 million with projections surpassing $1 billion in next few years. We are actively looking for candidates that can support our mission of providing exceptional customer service to a critical national industry.
Responsibilities of a Service Administrator entail:
- Enter vehicle data into the service database accurately and efficiently
- Build positive customer rapport and customer relations
- Maintain service database records by recording estimates, repairs, and corrective actions planned
- Collect data and prepare reports in an accurate and efficient manner
- Code and record invoices and receipts for purchases
- Update customers on progress, issues, and supplements
- Track technician time worked
- Work closely with the Accounts Receivable department to process payments on work orders
The requirements to be a Service Administrator for CIT Trucks, LLC include:
- Must be at least 18 years old
- High School Diploma or GED required
- 1-3 years of related experience preferred
CIT Trucks, LLC. provides a comprehensive wage and benefits package that includes:
- Paid holidays and PTO
- Choice between 3 wide-ranging medical plans with prescription coverage
- Option to participate in HSA or FSA savings accounts
- Access to dental and vision insurance
- Short- and long-term disability coverage
- Company paid life insurance, as well as additional voluntary life insurance for self and family
- 401(k) retirement planning that has a dollar-for-dollar employer match up to 4%
