Demo

Hospital Liaison

Citadel At Casa Scalabrini
Northlake, IL Full Time
POSTED ON 3/22/2025
AVAILABLE BEFORE 5/21/2025

Citadel At Casa Scalabrini is seeking a Hospital Liaison to join their team! The Hospital Liaison establishes patients’ eligibility for care, communicate with families, and interact with a wide range of staff members. As a professional without a clinical license, coordinates with admission coordinators, case managers, and physicians to ensure the highest level of care.

Hospital Liaison Duties and Responsibilities:

  • Identifies, contacts, and manages potential clients.
  • Provides for a smooth transition for incoming guests, troubleshooting, and patient advocacy .
  • Facilitates communication between healthcare providers, patients, and their families.
  • Assesses and review medical records in order to determine eligibility.
  • Communicate with case managers and physicians, manage insurance precertification, provide marketing to healthcare providers, and relations management.
  • All other duties, as assigned.

Hospital Liaison Qualifications and Skills:

  • Strong written and verbal communication skills in English.
  • Broad medical competency and understanding of insurance practices.
  • Basic-advanced computer knowledge and ability with an aptitude to learn company applications.
  • Travel: Up to 10%.

Hospital Liaison Education and Experience:

  • A Bachelor’s degree in marketing, communication, healthcare administration, or related field strongly preferred.
  • Minimum of two years of former healthcare sales experience strongly preferred
  • Extensive healthcare sales work experience may be considered in lieu of Bachelor’s degree.
  • Former sales training preferred.
  • Valid driver’s license.

Physical Requirements:

  • Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required.

Citadel Healthcare Benefits:

  • Daily Pay & Competitive Compensation
  • Up to 15% salary bonus paid out Quarterly, based on goals and metrics
  • 401(k) with company match
  • Blue Cross Blue Shield Medical insurance.
  • Dental, Vision, and Disability insurance
  • Innovative Training Programs
  • Opportunity for Growth and Advancement
  • Paid Time Off

Apply to join a growing team today!

Citadel Healthcare has a long and successful history of providing long and short-term skilled nursing care. At Citadel, we are committed to personalized, integrated care that factors in the total well-being of every guest and their family members, and that does not just meet, but exceeds, their expectations. As part of this empathetic, respectful culture of care, we are dedicated to meeting individual preferences and needs in order to help each guest feel at home and achieve an optimal health outcome- our number one goal.

Citadel Healthcare has been nominated as a Great Place to Work. Please click on the link to learn more about our facilities. We look forward to receiving your application! https://www.greatplacetowork.com/certified-company/7020324

We don’t just offer care for you – we care about you.

Citadel Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.

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