What are the responsibilities and job description for the Corporate Events & Operations Manager position at Citadel?

Job Overview

The Corporate Operations Manager is responsible for the successful planning and execution of a variety of events and projects along with day-to-day managing of the team that handles mail distribution, supply ordering, inventory and other operational duties within the organization. This position will manage 100 employee events and multiple projects annually. This role requires strong organizational and interpersonal skills, attention to detail, and the ability to manage multiple projects and tasks simultaneously. This position will work closely with internal clients to understand their vision. Additionally, this position is responsible for the operational efficiency of the mail distribution and processes, supply distribution, ordering, inventory and auditing, room logistics, and vendor management.

Events Responsibilities

Create strategy, content, and budgets for corporate engagement and recognition events. Ensure events meet their objectives with a high level of detail.
Apply a broad knowledge of event strategy to ensure successful attendee experience.
Manage all logistics and venue and vendor relationships and collaborate across Citadel departments on various events, corporate meetings and projects.
Create and manage all event related communications including pre-event logistics emails, surveys, and recaps.
Maintain employee event listings and signup sheets on the internal intranet calendar.
Planning and coordinating events along with small celebrations to decorate the front lobby.

Operations Responsibilities

Manage team that handle the day-to-day coordination of the mail delivery process and supply ordering.

Plan, manage & execute projects to create efficiencies in processes and manage the process for supply order, inventory and auditing. Including office supplies, maintenance supplies, janitorial supplies, etc.

Plan, manage & execute projects to create efficiencies in processes and manage the process for mail creation and distribution including courier services and working with other departments needs for distribution.

Participates in the focal review process and makes recommendations for salary adjustments for staff.

Represents Citadel in a professional manner while working for Citadel and maintains confidentiality.

Manage corporate apparel offerings, select merchandise, and employee gifting.

Negotiate contracts and oversee vendor relationships.

Performs other duties as assigned.

Qualifications and Education Requirements

Bachelor's degree preferred

5 years of experience managing corporate events is required.

contract negotiations, vendor oversight

developing, planning and managing projects.

HS Diploma or equivalent, emphasis in Organizational and / or Process Management

Proficient in MS Office and SharePoint.

Familiar with BacNet, ModBus or other CMMS systems

Additional Skills / Notes

Exceptional project management and organization skills.

Able to effectively manage multiple priorities at a fast pace.

Able to accommodate requests with little to no lead time.

Exceptional process management / improvement skills.

Able to manage programs with consistency and give high priority to enhancing the employee experience.

Interpersonal skills to work effectively across levels, functions, and work locations.

Displays initiative, innovation, and ownership.

Team oriented, willing to jump where / when necessary.

Maintains professionalism and confidentiality.

Exceptional attention to detail

Actively seeks feedback to improve experience.

Must be available to work occasional evenings and weekends for corporate events.

Must be available to travel occasionally, including overnight.

Ability to read and interpret instructions

Excellent Communication skills

Valid driver's license required.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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Corporate Events & Operations Manager

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