What are the responsibilities and job description for the Receptionist/Office Admin position at Citco?
About Citco:
Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1.8 trillion in assets under administration (AuA), we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit www.citco.com
About the Team & Business Line:
We’re a family-owned business, not a faceless corporation. This personal approach informs every aspect of our customer service, where we develop long-lasting relationships with our clients. But we don’t stop there: we also build these same bonds among our own teams, too. Here, we’ve created a community where colleagues support one another and different departments help others succeed. And here, we’ve cultivated a culture where employees care about our company values and live them in their work. At Citco, this people-centric philosophy is the core of who we are—and it shines through in everything we do, every day.
Citco Group provides services to our Citco Group of Companies and helps business to succeed in client service excellence.
As a valuable member of our Office Overhead team, you will work closely with internal stakeholders and cross-functional teams to support business operations and help them to achieve their goals.
Please note this is an on-site position.
Your Role:
- You will provide a welcoming, professional reception and office environment. You will ensure the office operates smoothly and efficiently. You must enjoy helping others and must have excellent people skills alongside outstanding organizational and operational skills. These duties include, but are not limited to:
- Welcoming all guests upon arrival; greet and direct all visitors
- Ensure guests’ names are listed in lobby security for ease on arrival
- Ensure all visitors are made to feel comfortable and welcome – having a hospitable demeanor
- Booking desks, offices for staff and conference rooms for internal and client meetings
- Handle all incoming calls courteously and professionally
- Maintain consistent awareness of all daily meetings and visitors
- Manage the professional appearance of the company’s public rooms
- Receive and sort all incoming and outgoing deliveries
- Order car service to and from airport, when necessary
- Process breakfast and luncheon orders, when necessary
- Preparing and shipping deliveries upon request by management
- You will also assist with a wide range of office services and administrative responsibilities, including but not limited to:
- Support event planning initiatives and coordinate logistics Participating in and contributing to the company's social committee
About You:
- You will work with internal management and staff to provide administrative support.
- Proficient in Microsoft Office and Excel
- Assist with personnel data management, including maintaining seating charts and phone lists Maintain accurate staff lists for lunch delivery services
Salary Range : USD 53,000 – 74,000
Our Benefits
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
Citco is an Equal Opportunity Employer. It is our policy to make all employment and personnel decisions without discriminating on the basis of race, color, creed, religion, sex, physical disability, mental disability, age, marital status, sexual orientation, citizenship status, national or ethnic origin, and any other protected status.
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.