What are the responsibilities and job description for the Part-Time Customer Support Specialist position at Citigroup, Inc.?
About the Job:
This Part-Time Teller role offers a unique opportunity to join the Citigroup team and contribute to delivering exceptional customer service and supporting branch activities. As a key member of the team, this individual will be responsible for managing day-to-day operations, maintaining accurate records, and providing a positive experience for Citi clients. This role requires strong communication, problem-solving, and analytical skills to effectively manage client needs and issues.
Key Accountabilities:
Qualifications:
This Part-Time Teller role offers a unique opportunity to join the Citigroup team and contribute to delivering exceptional customer service and supporting branch activities. As a key member of the team, this individual will be responsible for managing day-to-day operations, maintaining accurate records, and providing a positive experience for Citi clients. This role requires strong communication, problem-solving, and analytical skills to effectively manage client needs and issues.
Key Accountabilities:
- Deliver high-quality customer service and support branch activities
- Manage day-to-day branch operations, including cash supply and vault maintenance
- Identify opportunities to refer new products and services based on client financial goals
- Maintain accurate records and ensure compliance with regulatory requirements
Qualifications:
- High School diploma or equivalent required
- Previous relevant experience preferred
- Demonstrated sales and customer service experience
- Money handling experience
