Assistant Property Manager – Lead with Empathy and Drive!

Company Philosophy: At Citizen Storage, we understand that life’s transitions—whether big or small—can be some of the most stressful moments people face. From new beginnings to unexpected challenges, we aim to be more than just a storage facility. We provide not only practical solutions but also a compassionate, steady presence to help our customers navigate these pivotal times.

Your Impact: As the Assistant Property Manager, you are at the heart of our mission. You’re not just managing a facility—you’re creating a positive, meaningful difference in the lives of our customers during their times of need. By providing reliable, empathetic service, you’ll ensure our clients feel supported and secure.

Ideal Candidate:

We’re looking for someone who:

• Exudes warmth, empathy, and understanding in every interaction.
• Thrives on making a positive impact on others, especially during stressful situations.
• Has professional experience in customer-facing roles (e.g., service, retail, or hospitality).
• Is self-motivated, proactive, and thrives in independent work environments.
• Demonstrates exceptional organizational skills and proficiency in technology.
• Embraces a sales-driven mindset and can creatively market services.

Core Responsibilities:

• Customer Experience: Build supportive, trusting relationships with clients. Be the calming presence they need by understanding their challenges and offering tailored solutions.
• Sales & Marketing: Drive occupancy rates using proven sales strategies and innovative marketing approaches. Help customers choose the best storage options for their needs.
• Operational Excellence: Manage the property efficiently by maintaining cleanliness, ensuring safety, and overseeing office administration tasks like reporting and record-keeping.
• Policy Enforcement: Uphold and enforce company policies to maintain a consistent and exceptional client experience.
• Team Collaboration: Communicate regularly with the management team to share updates, resolve issues, and contribute to company goals.
• Facility Management: Oversee the upkeep of the facility, including inspections and vendor coordination, to ensure the property is always in top condition.

Qualifications:

• Exceptional communication skills with a natural ability to empathize.
• Proven organizational skills and attention to detail.
• Sales experience and a results-driven mindset.
• Tech-savvy and proficient in computer applications (experience with storage management software is a plus).
• Valid driver’s license and access to reliable transportation.
• Flexible schedule availability, including weekends.

Compensation & Benefits:

• Pay: $16.00 - $18.00 per hour (based on experience).
• Expected Hours: 24 hours per week.
• Monthly Bonus Program

Why Join Us?

At Citizen Storage, we don’t just store belongings—we store memories, dreams, and the tools for our customers’ futures. Join a team that genuinely cares about the people we serve and values the hard work and compassion of every employee.

Work Environment:

• Flexibility for weekends and weekdays.
• Work in-person at a professionally managed self-storage facility.