Teller

SUMMARY:

At Citizens Community Bank, we pride ourselves on building lasting relationships with our customers and creating a positive impact within the communities we serve. As we continue to grow, we are looking for dedicated, motivated individuals who are passionate about delivering exceptional service and contributing to our success. Join our team and be part of an organization that values collaboration, professional growth, and community involvement.

The Teller will greet customers with a smile, assess and fill their needs in a professional manner. This person must have the ability to communicate effectively while working quickly and with accuracy. It is essential that you give the customer in front of you, your undivided attention while processing their transaction. Tellers have extensive contact with customers, vendors, the public, and bank staff and will interact in a professional and courteous manner.

This position, as a part time Customer Service Representative, will be 30-40 hours a week depending upon branch needs. This person will be required to work at both Idaho Falls branches on a week-to-week rotating basis and will need to travel to both branches. This person will also be required to communicate with management at both Idaho Falls branches.

DUTIES AND RESPONSIBILITIES:

• Provide superior internal and external customer service: must demonstrate self-governance, courtesy, and respect toward external customers as well as internal customers (all organization personnel).
• Process all customer transactions
• Learn and understand bank products and services by attending staff meetings and trainings.
• Assist customers over the phone

Additional Responsibilities:

• Participate in Community Service and Bank-sponsored activities that serve and support the mission and values of CCB.
• Complete required bank and OnCourse training courses within assigned time frame(s).
• All employees are accountable for compliance with applicable laws and regulations when performing their job duties.
• Each employee is expected to participate in required training to become familiar with the legal and regulatory requirements affecting his or her job responsibilities.
• Represent in a professional manner which includes a professional image, confidentiality, a positive "can-do" attitude, good attendance, punctuality, flexibility and adaptability in meeting bank and customer needs. Keep work area tidy and maintain customer privacy.
• Regular and predictable attendance in order to accomplish, among other things, in-person contact with customers.
• Additional duties as requested or assigned.

QUALIFICATIONS:

• High degree of attention to detail as well as excellent organizational skills to perform in a fast-paced environment.
• Must have ability to prioritize and organize heavy workloads and demonstrate effective time management skills.
• Must have the ability to work in a professional manner and consistently demonstrate courtesy, customer service, and tact.
• Ability to work both independently and in a team environment.
• Ability to understand and follow written and oral instructions.
• Ability to communicate effectively verbally and in writing.
• Basic computer skills
• Working knowledge of standard office equipment.
• High school diploma or equivalent.

KNOWLEDGE, SKILLS, ABILITY:

• Pleasant, Friendly
• Good Customer Service

WORK ENVIRONMENT: Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is often required to: sit; use hands in repetitive motions to finger, grasp, handle or feel; and talk or hear. The employee is occasionally required to: stand; walk; and lift or reach with hands and arms. The employee may also be required to:

Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Must be capable of climbing / descending stairs in an emergency situation.

Specific vision abilities required by this job include: The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation/inspection of machines and/or using measurement devices at distances close to the eyes.

COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, and paid sick, holiday, and vacation time. Visit our website for more details!

COMPANY OVERVIEW: We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same. Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website. Check it out!

We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No Recruiters or unsolicited agency referrals please.