What are the responsibilities and job description for the Customer Service Representative position at Citizens Community Federal?
Citizens Community Federal is committed to fostering a culture of excellence in customer service and community involvement. As a Universal Banker, you will play a vital role in delivering exceptional banking experiences to our customers.
Job Summary
We are seeking a highly motivated and detail-oriented individual to join our team as a Universal Banker. In this role, you will be responsible for providing top-notch customer service, processing financial transactions accurately, and opening and closing customer accounts.
Main Responsibilities
- Customer Service: Assist customers with their banking needs, provide product information, and resolve issues promptly.
- Transaction Processing: Accurately process financial transactions, including deposits, withdrawals, and transfers.
- Account Management: Open and close customer accounts, maintain accurate records, and ensure compliance with regulatory requirements.
- Team Collaboration: Work closely with colleagues to achieve team goals, share knowledge, and support each other's success.
Requirements
- Education: Associate's degree in accounting, finance, economics, or a related field.
- Experience: Two years of experience in the financial services industry, preferably in a teller or customer service role.
- Skills: Excellent communication skills, attention to detail, and ability to work in a fast-paced environment.
What We Offer
- Competitive Salary: $18.00 - $21.89 hourly, depending on location and experience.
- Benefits: Health, vision, and dental plans, health savings account (HSA), flexible spending account, employer-paid life insurance, and more.
Opportunities for professional development, career advancement, and employee achievement program recognition.
Salary : $18 - $22
