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Shelter Facility Inspector

CITIZENS HOUSING & PLANNING
Boston, MA Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 4/30/2025

Executive Office of Housing and Livable Communities

Check out the role overview below If you are confident you have got the right skills and experience, apply today.

Job Description

Executive Office of Housing and Livable Communities (EOHLC) is seeking a Shelter Facility Inspector for the Division of Housing Stabilization!

AGENCY MISSION :

The Executive Office of Housing and Livable Communities (EOHLC) is charged with creating more homes in Massachusetts and lowering housing costs for residents.

The Shelter Facility Inspector is a critical position to ensuring that Emergency Assistance (EA) Shelter units meet health and safety standards and remain in habitable condition. The incumbent is part of a team of inspectors responsible for routine inspections of approximately 7,500 shelter units located across the Commonwealth. This involves inspecting EA dwelling units for health and safety violations as outlined in the Mass State Sanitary Codes. The incumbent communicates with the respective shelter provider to ensure that all violations are corrected and the unit remains habitable. In addition, the incumbent investigates and resolves unit condition concerns expressed by stakeholders, from families to community advocates.

DUTIES AND RESPONSIBILITIES (NOT ALL INCLUSIVE) :

  • Site Visits :

Conducts annual in-person unit inspections.

  • Conducts follow-up inspections to verify correction of all violations from annual inspections.
  • Conducts complaint investigations and inspections.
  • Identifies and supports corrective action for problematic shelter sites.
  • Corrective Action Plans :
  • Develops corrective action plans as necessary to address deficiencies.

  • Data Entry :
  • Enters, updates, and maintains all data in EOHLC assigned integrated systems.

  • Managing and Tracking :
  • Manages and maintains assigned portfolio for EA Shelter units.

  • Enters and tracks all unit-related complaints and new unit assessments.
  • Training :
  • Attends / completes all mandatory training as scheduled.

  • Performs related duties as assigned and / or delegated by unit supervisor.
  • PREFERRED QUALIFICATIONS :

  • Knowledge of Massachusetts State Sanitary Codes.
  • Ability to work independently and as part of a team.
  • Ability to prioritize tasks and ask for direction when needed.
  • Ability to communicate effectively with others with tact and diplomacy.
  • Commitment to producing high-quality products with attention to detail.
  • Experience working with homeless families.
  • Knowledge of Microsoft Office products, particularly intermediate proficiency in Excel and Teams.
  • MINIMUM ENTRANCE REQUIREMENTS :

    Applicants must have at least (A) three years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration, or (B) any equivalent combination of the required experience and substitutions.

    COMMENTS :

    This position is expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days, as needed. Incumbent’s home base is Boston, 100 Cambridge Street. This position requires travel across the state – 100% of the time. Those who elect to use a motor vehicle for travel must have a current and valid Massachusetts Class D Motor Vehicle Operator's license or the equivalent from another state.

    An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

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