What are the responsibilities and job description for the Business Banking Market Manager-RM I position at Citizens?
Description
The Business Banking Market Manager - RM I will manage a team of Relationship Managers responsible for Business Banking customers in the 1MM – 10MM market. The Market Manager will be responsible for attaining financial and sales goals through active coaching and managing to the Business Banking defined DRIVE sales process and sales management process (including cold calling) as well as required paperwork.
Responsibilities
Develop skills and competencies of their team, maintaining optimum staffing occupancy
Ensure focus on identifying and closing cross sell product opportunities, and acquiring new customer relationships within the assigned branches
Provide coaching and managing to the team around DRIVE sales activities and expectations
Lead, develop and motivate the sales team in their professional growth and maximizing their overall contribution to the business, as well as recruiting sales representatives to build bench strength
Qualifications
Undergraduate degree preferred or equivalent work experience
5 years Business sales development experience
3 years experience leading a team to achieve sales results
3 years of credit experience
Strong presentation skills, both verbal & written
Ability to work in a matrix organization and develop partnerships across business lines
Strong PC skills, both in Word and Excel, or similar software
Strong knowledge of banking deposit / credit products and services
Strong knowledge of bank operations / systems and compliance / regulatory issues
Hours and Work Schedule
Hours per Week : 40
Work Schedule : Monday through Friday
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens), provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability, or history or record of a disability, ethnicity, gender, gender identity or expression, transgendered and transitioning individuals, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status / parenthood, medical condition, military or veteran status, national origin, pregnancy / childbirth / lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and / or local laws. At Citizens we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day and where all are expected to be treated with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. We perform our best so we can do more for our customers, colleagues, communities and shareholders.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
03 / 03 / 2025
