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Lead IT Software Engineer

Citrix Systems
Santa Clara, CA Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 3/28/2025

We are seeking an Oracle CPQ / CX (Big Machine) Staff Engineer to join our team in the Fort Lauderdale, FL / Santa Clara, CA location. This role will focus on Oracle CPQ, CX, and PRM application, requiring expertise and a deep understanding of CRM business processes and Quote to Cash tech stack. This role must have demonstrated competency as the technical leader in a team, working with SI providing a guiding force on design and development approach, and ensuring solutions are delivered on time and meet business expectations. This role interacts with senior management to understand broader application strategy and leads others in planning and prioritization of implementation activities to meet business goals.

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Duties and Responsibilities

  • Responsible for managing system implementation in Oracle CPQ / CX, making significant process optimizations for business productivity.
  • Design the architecture of Oracle Configure-Price-Quote (CPQ) and Partner Relationship Management (PRM) solutions and integrating them with the broader CX platform and other enterprise applications.
  • Responsible for driving resolution to complex issues drawing from prior experience and analysis of issues.
  • Manages projects, with the responsibility for the delegation of work and the review of others' work product.
  • Provide Tier II / III application support, coordinating with teams to ensure delivery of enhancements, new features.
  • Ensures applications are created using software development best practices and security best practices.
  • Participates in, solicits feedback, provides proactive communication with internal and external customers.
  • Influences parties within and outside of the job function at an operational level regarding policies, practices, and procedures.
  • Responsible for providing guidance, coaching, and managing consistent implementation of CPQ tools and technologies.

Qualifications / Requirements

  • Advanced experience with Agile development methodology, continuous integration, and tools (JIRA etc.) used to achieve the same.
  • Demonstrated ability to work on diverse projects simultaneously, requiring detailed analysis, creative / practical problem solving, time management, and sound judgment.
  • Ability to work independently and as part of a team while operating effectively in a collaborative environment.

    • Education Requirements

  • Bachelor's degree in Computer Science, Engineering, Business, or related field or equivalent work experience.
  • 8 years of experience in Oracle Platform, CX, PRM.
  • 5 years of experience with Big Machines (Oracle CPQ Cloud) .

    • Experience with other CRM applications such as MSFT Dynamics, Salesforce, and ERP systems (Oracle ERP Cloud) is a plus.

    Additional Skills and Background

  • Expertise in Oracle CPQ / Big Machines platform, including configuration, commerce, document engine, and BigMachines Language (BML).
  • Experience with hosted web applications and APIs, including XML, XSL, SOAP , and JavaScript .
  • Ability to design and oversee the configuration and development of custom objects and workflows in CPQ and PRM .
  • Hands-on experience with Oracle Fusion Cloud architecture and design.
  • Strong knowledge on release updates, user management, CPQ solutions, and audit controls.
  • Functional knowledge of CRM concepts, sales & services cloud, communities.
  • Automation, scripting experience is a plus.
  • Strong knowledge of integration practices, user management, and CPQ solutions, including pricing, product configuration, and proposal development.
  • Excellent written and verbal communication skills.

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