Project Manager, Medical Communications

Citrus Health Group is a new type of agency that brings an empathetic patient focus to the new product commercialization process. Citrus creates hand-picked teams that provide clients with scientific, clinical, pharmacologic, evidence-generation, pricing and reimbursement, market access, affordability, and patient support expertise and experience in their time of need. Client teams are built with the talented experts from Citrus Scientific, Citrus Commercialization and Access, and Citrus Engage, who function as a fluid, agile, and highly energized team.

We are passionate about science; our focus is to effectively communicate science in compelling and engaging ways to drive true value and enable patients to gain access to new medicines. We do so with the highest level of integrity and respect for the ethical nature of our business.

We invite you to join our talented team of dedicated professionals, working closely together to provide the services our clients need, at the time they need them. We are driven by one word, RESPECT. We respect each other, we respect our clients, and we respect the professionals we work with on behalf of our clients. We value every team member and strive for an inclusive and collaborative culture that fosters the best in everyone.

About the Opportunity

Under the direction of the Client Services Account Lead, the Project Manager/Senior Project Manager will partner with internal stakeholders (Account, Scientific & Medical Services, Editorial, Creative and Finance teams) in the development and execution of client deliverables. Demonstrating project ownership, the Project Manager will possess and convey a comprehensive knowledge of the status and timelines for all tactics assigned to the respective internal client team. To ensure the seamless delivery of publications, multichannel medical communications tactics, market access, and related medical affairs activities, the Project Manager will develop and implement timelines; communicate effectively and thoughtfully with colleagues, clients, and all external stakeholders; think strategically and take a proactive approach to problem-solving; and monitor project budgets in close consultation with Client Services and Central Services to track and manage invoicing of all projects.

Responsibilities

Client Service, Project Planning, Management, and Tracking

• Assume overall project-level ownership and responsibility, including determining and refining specifications ahead of project initiation and tracking and maintaining the status of projects and their respective scopes, timelines, budgets, and deliverables
• Proactively manage the account and be responsive to the client’s expectations and needs in project execution on a timely basis
• Draft workflows/timelines (using resources available) and review to ensure they are drafted accurately
• Formally initiate projects within WorkBook and with internal team members, alerting team members when project scope/budget has been approved and work may begin
• Own the integrity and accuracy of the status report and other client deliverables while maximizing the role of other colleagues in the preparation of these documents
• Draft recap of key takeaways for team finalization
• Ensure that client meeting materials (e.g., agenda, slides, meeting minutes, etc.) are accurately prepared
• Assume ownership and responsibility for author relationships and their assigned tasks; remits include distribution and tracking of/follow-up on author responses to (or completion of) invitations, agreements, forms, and drafted or final deliverables; maintaining an archive of all these communications on the Citrus Health Group server (SharePoint)
• Own entries within client project tracking software (e.g., iEnvision, DataVision, PubsHub, PubStrat); remits may include creation and management of project entries, creation of review workflows, maintenance of any project checklists in the system, and final project audit and closure once completed
• Submits information to client databases (Veeva Vault, Zinc) for tracking physician payments, travel, meals, and gifts (Sunshine Act)

Financial Management and Tracking

Overall responsibility for the integrity and accuracy of financial deliverables (i.e., budgets, invoices, trackers, etc.)

• Work with the account team to draft, submit, monitor, and adhere to approved budgets
• Maintain accurate financial spreadsheet(s) to support internal and client needs

Assume overall project-level ownership and responsibility for WorkBook entries, including creation, updates, monitoring, and closure of budgets; all project invoices; and tracking project expenses and vendor POs

• Draft scope and budget (using Word and WorkBook templates) for any fixed-fee projects, as applicable per client
• Work with teams to submit invoices and accruals in a timely manner consistent with both internal and client-directed SOPs
• Prepare for and be accountable for actions discussed in monthly revenue meetings
• Create vendor POs within WorkBook; initiate/track internal review and approval of PO ahead of PO being provided to vendor
• Prepare work-in-progress and revenue reconciliation monitoring/report updates on a bimonthly or monthly basis and in financial tracking and forecasting across accounts

Qualifications

• Bachelor's degree
• 5 years of experience in project management within a medical communications agency, publications, and/or pharmaceutical company
• High level of integrity, confidence, and accountability
• Effective organizational skills; attention to detail and timelines; high degree of accuracy
• Excellent financial acumen
• Ability to coordinate and execute multiple tasks in a fast-paced environment
• Ability to evaluate, interpret, and analyze both written and verbal communications
• Ability to coach junior team members in a way that is conducive to their growth
• Understanding of industry guidelines, regulations, and requirements
• Well-developed professional communication skills, including written and interpersonal
• Strong sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
• Ability to master various content management systems
• Strong knowledge of Microsoft Office applications (Outlook, Word, PowerPoint, Excel)
• Travel as required (<10%)

The estimated salary for this position ranges from $80,000 to $115,000 per year. This is the pay range that Citrus anticipates it will pay for this position at the time of this posting. Citrus is committed to offering fair and competitive pay for all employees; consistent with applicable law, final compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position. Citrus reserves the right to modify this pay range at any time.

Citrus Health Group is an equal employment opportunity employer and does not discriminate against any applicant because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender expression and identity, disability, genetic information, veteran status, military status, application for military service, or any other class protected by state or federal law.