What are the responsibilities and job description for the Logistics Specialist position at City Ambulance Service?
JOB SUMMARY:
City Ambulance Service is seeking a Logistics personnel responsible for supporting the Logistics department in providing support through professional, friendly, and accurate phone interactions and arranging of emergent and non-emergent ambulance transports.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Be a part of a 24/7 operation
- Operates through the assistance of a Computer Aided Dispatch (CAD) system and a multi-telephone line system - Responsible for receiving and assigning emergent and non-emergent ground EMS transport efficiently to field personnel
- Determines the nature and priority of the transport request and assists callers in a professional and efficient manger
- Provides intake services and inputs all data accurately in the CAD system - Maintain contact with units to monitor field personnel's locations and activities during shift
- Recognizes critical situations and alters supervisor on complicated and unusual situations
- Builds relationships with clients and field personnel
- Submit company-related expenses on Zoho Expense
Other duties as assigned REQUIRED SKILLS:
- Ability to communicate effectively and concisely
- Proficient with Microsoft Office Suite
- Commitment to teamwork and assisting colleagues in achieving company goals - Ability to think independently, to find creative solutions
- Availability to work nights, weekends, weekdays, and holidays
- Confident phone presence - Map reading skills, including online mapping programs - General geographic knowledge of San Antonio and surrounding counties
Full-time, Part-time Pay: Up to $16.50 per hour
Education: High School or equivalent (Required)
Experience:
- Customer service: 3 years (Preferred)
- Logistics: 3 years (Preferred) Shift Availability
EMT-License is a PLUS
Job Type: Full-time
Pay: Up to $16.50 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Application Question(s):
- Are you willing to undergo a background check in accordance to current laws/regulations?
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office: 1 year (Preferred)
- Logistics: 1 year (Preferred)
License/Certification:
- EMT License (Preferred)
Work Location: In person
Salary : $17
