Homelessness Resolution Program Officer

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive, and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $60,669.00 - $100,104.00. Our starting salary range is $60,669.00 - $80,387.00/year, based on experience and education.

We offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year 11 paid holidays, 1 personal holiday and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date
  
  
  

Location

The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a city site and/or in the community several days a week. In this position you can expect to work on-site several days per week at Republic Plaza at 370 17th Street, Denver, CO 80202 with occasional time in the community at contractor sites. Employees must work within the state of Colorado on their off-site days.

What You’ll Do

At the Department of Housing Stability (HOST), we are committed to support Denver residents to be healthy, housed, and connected. We invest resources, create policy, and partner with various organizations to help residents in the homes they already live in, quickly resolve an experience of homelessness, and connect residents to new housing opportunities. To support these efforts, the department helps to:

• Stabilize residents at risk of involuntary displacement and connect residents to housing resources such as home repairs, rent and utility assistance, and legal support.
• Support residents experiencing a crisis and connect them to housing, shelter, and other services to get stabilized quickly.
• Create and preserve existing affordable housing and connect residents at any income level to new housing opportunities through programs such as down-payment assistance or counseling services.
• Support financial services, contracting and procurement, data analysis and strategic planning, administrative resources, and communications across the housing continuum.
  
  
  

This position will be housed with the Homelessness Resolution Team, where our goal is to ensure Denver residents experience homelessness rarely, and if they do, it is brief and one time. The team is focused on creating a high-functioning homelessness response system for Denver residents. This position will report to the Director of Homelessness Resolution Programs.

Roles/Responsibilities, Key Competencies, Qualifications

The Program Officer will implement new and existing federal and local service and housing programs for persons experiencing homelessness. This person will analyze and implement best practices and adhere to federal requirements for programs that resolve homelessness. This Program Officer will facilitate collaborative as well as coordinate closely with City and non-profit partners.

Additionally, as our Program Officer, you will:

• Develop and maintain collaborative relationships with a variety of stakeholders internal and external to HOST, the City & County of Denver, and larger community.
• Negotiate terms and act as a lead on the management of HOST contracts serving people experiencing homelessness.
• Develop, analyze, and implement program standards for a variety of HOST-funded programs.
• Calibrate budget, goals and outcomes of housing and service programs to align with HOST’s annual action plan and Five-Year Strategic Plan.
• Ensure that program contractors submit all required financial and program reporting documents as outlined in the contract, provide follow-up and technical assistance as necessary and required by federal funding sources.
• Identify opportunities for new and innovative programmatic approaches to address Denver's housing challenges for households experiencing homelessness; Lead collaborative efforts on behalf of HOST alongside regional and non-profit partners.
• Develop technical content and oversee procurement process for investments in site specific and citywide homelessness resolution programs, including Requests for Proposals (RFP) and Notice of Funding Availability (NOFA) investment strategies.
• Become familiar with emerging practices and best practices in homeless service interventions and make recommendations for program investments and policies to help bring these practices into the Denver community.
• Work with HOST staff and partner agencies to serve vulnerable populations by developing strategies and initiatives across the spectrum of housing need from homelessness to homeownership.
• Ensure effective communication between city agencies addressing challenges along the homeless to housing continuum regarding available programs and services.
  
  
  

Our Ideal Program Officer has some or all of the following experience, skills, and characteristics:

• Experience with HMIS, OneHome, and Homeless Assistance Grants.
• Knowledge and experience with programs serving people experiencing homelessness.
• Strong written communication skills, including experience writing technical documents such as grants, contracts, or Requests for Proposals.
• Experience overseeing contractors delivering outcome-based housing programs.
• Experience with support services and/or case management to serve residents experiencing homelessness.
• Experience managing system change processes to align to shared goals and outcomes.
• Experience communicating technical documents and subjects to a variety of audiences including executives and boards of directors or city councilmembers.
  
  
  

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels.

We recognize your time is valuable, so please do not apply unless you meet the following required minimum qualifications:

• Education requirement: Bachelor’s Degree in Public Administration, Management, Sociology, Psychology, Political Science, Social Work, or a related field
• Experience Requirement: Three (3) years of full performance professional level experiencing developing, implementing, and administering programs
• Education and Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education for all classifications.
  
  
  

Application Deadline

This position is expected to stay open until February 17, 2025. Please submit your application as soon as possible and no later than February 17, 2024, at 11:59 PM.

To be considered for this position, you must include the following on your job application (upload the multiple attachment(s) to the Resume/CV section on the My Experience tab):

• Resume.
• Cover Letter about your professional-level experience with program management serving the unhoused and Homeless Assistance grants.
  
  
  

About Everything Else

Job Profile

CA1714 Program Manager

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Position Salary Range

$72,534.00 - $119,681.00

Starting Pay

$60,669.00 - $80,387.00/year, based on experience and education

Agency

Department of Housing Stability

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

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