Residential Support Staff - Community Corrections

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.  

  

What We Offer  

The City and County of Denver offers a competitive salary commensurate with education and experience. The targeting hiring range for this position is $22.76 - $34.14. We also offer generous benefits for full-time employees which include but is not limited to: 

• Four (4) Medical Plans, Dental, Vision Insurance 
• Pension Plan for Life (Employee contributes 8.45%, Employer matches at 17.95%) and 457 (b) Retirement Plan 
• PTO (over 3 weeks in your first year) and 12 paid holidays
• Yearly Merit Increase 
• STD, LTD, HSA, FSA, Life Insurance 
• CARE Bank, Family Leave Benefits 
• Employee Assistance Program, Employee Volunteer Program 
• Tuition Reimbursement (up to $2000/year), We Qualify for Student Loan Forgiveness Program 
• Learning and Development Opportunities; Courses and Career Development Resources 
• EcoPass (unlimited free RTD bus/train rides) 
  
  
  

The Department of Safety, Community Corrections Division is seeking a Residential Support Staff to join our dedicated and enthusiastic team at our Project Elevate group site. If you are interested in a role that utilizes evidence-based behavior changes practices and gender-responsive and trauma informed approaches to the re-entry setting, we would love to hear from you!

Project: Elevate is a unique reentry experience for women returning to the Denver community after incarceration in the Department of Corrections and for women directly sentenced to the program.   Project: Elevate recognizes that women enter the criminal justice system differently than men. They often have prior or current experiences of abuse, mental illness, substance use, economic and social marginality, homelessness, and complex relationships. Project: Elevate provides a reentry experience that is anchored in gender responsive, trauma informed, holistic, and safe practices.

Project: Elevate encourages candidates to apply who reflect the diversity of the participants in the program.  To learn more about the program and see stories from program participants we invite you to read more here and here.

This position will be located at 4280 Kearney Street. Interested applicants must be available to work non-traditional shifts and workdays to include swing shifts (3P - 11P) and overnights (11P - 7A).

Job responsibilities include:

• Conducts headcounts and walk throughs
• Performs searches of participants, participant property, and of the facility.
• Monitors physical, psychological, emotional safety of participants, shares observations with supervisors and care management team
• Oversees participant sign in/out
• Performs substance use monitoring (including urine screens)
• Monitors medications
• Responds to rule breaking behavior
• Practices techniques of behavior change and motivational enhancement
• Uses evidence-based behavior changes practices including, but not limited to core correctional practices and behavioral interventions
• Uses gender-responsive and trauma informed approaches
• Works shifts to support 24/7/365 operations coverage
• Performing first aid tasks in emergency situations
  
  
  

Successful candidates must complete a background investigation that encompasses the applicant's employment and criminal history. We value diverse experiences, prior contact with the criminal legal system is not exclusionary for most applicants. Candidates cannot not be under current criminal justice supervision.

About You

Our ideal candidate will have:

• Bilingual in Spanish and English (not a requirement)
• Have experience working in a related field
• Skilled use of software and business application including, but not limited to, word processing, spreadsheets, presentation software, and databases
• Communicate clearly and concisely, both verbally and in writing
• Commitment to working collaboratively within a team to ensure timely completion of work.
• Motivation to work with participants in a gender responsive, trauma informed manner and ability to demonstrate a healthy working alliance with participants to assist them with behavior change and risk reduction
  
  
  

Below are the minimum requirements used to determine eligibility for this position:

• Education Requirement: Minimum of two years of higher education, with a Bachelor’s Degree preferred, or any combination of education, training or experience which provides the knowledge, skills, and abilities required for the job.
• Experience Requirement: Experience in a directly related field or in the performance of similar duties and responsibilities preferred.
• Education and Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of posthigh school education. Additional appropriate education may be substituted for the minimum experience requirements.
• Licensure & Certification: Ability to attain, or possession of Adult CPR, AED, Naloxone, and First Aid certifications after date of hire. Maintain continuing education hours annually or as required. Possession of a valid Drivers License by date of hire. By position, possession of, or ability to obtain, a valid Commercial Driver's License with passenger endorsement required. Licenses and certifications must be kept current as a condition of employment.
  
  
  

About Everything Else

Job Profile

CN3354 Correctional Services Specialist I

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Position Salary Range

$23.33 - $35.00

Starting Pay

$24.00 - $29.00 per hour

Agency

Department of Safety

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days’ notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.