What are the responsibilities and job description for the Right of Way Enforcement Agent II position at City and County of Denver?
About Our Job
With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.
Who We Are
The Department of Transportation and Infrastructure (DOTI), through its employees, enhances the quality of life in Denver by efficiently delivering effective, high quality, safe and equitable public infrastructure, and services. For more information, please visit the
DOTI website
.
DOTI’s Commitment to Equity:
- DOTI is committed to providing attention and resources to the areas, assets and people of the city with the greatest need. Through equitable contracting, equitable investments, and equitable workforce development.
- DOTI’s culture revolves around four key principles: (1) Invest in Our People, (2) Operate with Discipline, (3) Use Data to Drive Decisions, and (4) Deliver Results.
What We Offer
The City and County of Denver offers a competitive salary commensurate with education and experience. The starting salary range for this position is $27.00 - $30.00/hour based on experience and education.
We also offer generous benefits for full-time employees which include but are not limited to:
- A guaranteed life-long monthly pension, once vested after 5 years of service
- 457B Retirement Plan
- 140 hours of PTO earned within first year 11 paid holidays, 1 personal holiday and 1 volunteer day per year
- Competitive medical, dental and vision plans effective within 1 month of start date
Location
In this position you can expect to report downtown to the Wellington Webb building (201 W. Colfax Ave., Denver 80202) at the start of the shift and then patrol an assigned area of the City on foot and/or in a vehicle for the remainder of the shift. Scheduling assignments are determined using a rolling 6-month shift bidding system. Hours/schedules can change.
The shift we are hiring for is:
- 11:30 AM – 8:00 PM (7% shift differential)
What You’ll Do
The Right of Way Enforcement (ROWE) Division of DOTI is seeking full-time Parking Enforcement Agents! We are looking for dedicated, detail-oriented individuals who excel in customer service and enjoy working in a dynamic, outdoor environment. If you're seeking a non-traditional role that makes a tangible impact on the community, this could be the ideal position for you. Help us keep our city safe, accessible, and efficient for everyone!
As a Parking Enforcement Agent II, you will:
- Be an ambassador of the City of Denver to visitors and citizens who is responsible for enforcing compliance with parking regulations through the issuance of citations for violations of the revised municipal code, state statutes and rules and regulations governing parking
- Monitor and report issues of non-compliance within the framework of the city’s micro-mobility program
- Ensure that permitted valet operators are operating within the parameters of their permit
- Perform inspections of various items placed in the public right of way to include tables, chairs and railings
- Perform inspections for the temporary outdoor expansion program for restaurants as administrative citations
- Prepare case paperwork and documentation for legal review as needed
- Attend court if subpoenaed
- Answer Dispatch calls for service
- Assist in ROWE l Agent duties as needed such as Towing & street sweeping assignments
- Utilize several software programs to document and track cases
- Interact on a regular basis with business owners in order to educate and gain compliance
- Issue series of administrative orders including correction orders for non-compliance as well
What You’ll Bring
Our ideal candidate will have:
- Outstanding customer service skills.
- Ability to stay calm under pressure and defuse tense situations.
- Strong time management skills.
- Strong professional communication skills including business writing and documentation.
- Strong organizational skills
Required Minimum Qualifications
- Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
- Experience Requirement: Two (2) years of experience as a Right-of-Way Enforcement Agent I.
- Education/Experience Equivalency: Additional appropriate education may be substituted for one year of the minimum experience requirement.
- License/Certifications: By position, requires a valid Driver's License at the time of application.
- Must obtain a Special Police Officer certification from the Executive Director of Safety's Office. This certification is required in accordance with the City Charter and the Denver Revised Municipal Code. Failure to obtain the certification will result in the withdrawal of the offer for the position or end probationary status.
- Licenses and certifications must be kept current as a condition of employment.
Application Deadline
This position is expected to stay open until 11:59 PM MST on Thursday 2/13/25. Please submit your application as soon as possible to ensure consideration.
Please upload Resume to the Resume/CV section on the My Experience tab
About Everything Else
Job Profile
CN2393 Right of Way Enforcement Agent II
To view the full job profile including position specifications, physical demands, and probationary period, click
here
.
Position Type
Unlimited
Position Salary Range
$23.33 - $35.00
Starting Pay
$27.00 - $30.00/hour
Agency
Dept of Transportation & Infrastructure
Assessment Requirement
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact
Jobs@Denvergov.org
with three business days’ notice.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.
For information about right to work, click
here
for English or here
for Spanish.Salary : $27 - $30
