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Emergency Medical Services Agency Specialist Department of Emergency Management 2533

City and County of San Francisco
San Francisco, CA Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/17/2025

Job Description

Under general direction, the Emergency Medical Services Agency (EMSA) Specialist oversees, plans, and monitors EMS System programs, trainings, standards and policies to ensure compliance with state regulations and the City and County of San Francisco protocols and guidelines related to EMS Systems and is responsible for the implementation of EMS System programs.

Essential Duties and Responsibilities :

  • Develops, designs, coordinates, implements, analyzes and monitors standards, protocols, policies and services for the EMS System, and functions as key liaison concerning standards and policies for prehospital service providers, first responders, hospitals, including the base hospital, and communications agencies within the Emergency Medical System in the City and County of San Francisco.
  • Coordinates and monitors the EMS System, including studies and audits; investigates and responds to complaints of emergency medical care standards.
  • Reviews and approves local training programs within established legislated standards; coordinates education and training programs, conferences, paramedic peer reviews, and ride alongs and preceptor programs; creates instructional content, exercises and activities for EMS partners to implement changes in policies and procedures; and sets criteria for performance and assessment.
  • Coordinates the certification and local accreditation processes of prehospital personnel and assists the Medical Director in the certificate review process.
  • Develops and disseminates information about the EMS agency newsletter and events calendar; assists in special projects such as public awareness campaigns.
  • Coordinates medical disaster planning, supply and equipment standards, and the inspection and procurement processes. Maintain equipment and coordinate procurement process.
  • Coordinate and review medical plans for special events and participate in multi-agency coordination planning.
  • Coordination of ambulance permitting and inspection process.
  • Participate in field deployments such as responding to emergencies, occasional audits, and pre-planned events to an emergency / department operations center environment or through field response and / or command posts.
  • Review, collect and analyze data and research information to support quality improvement initiatives, update and revise policies and protocols.
  • Participate in site visits and ride-along of Emergency Medical Service (EMS) system participants.
  • Perform other related duties as assigned.

Qualifications :

Minimum Qualifications :

Experience : Three (3) years of field or clinical experience as an Emergency Medical Technician-Paramedic (EMT-P), Registered Nurse, or Physician Assistant; OR four (4) years of field or clinical experience as an Emergency Medical Technician (EMT).

License and Certification : Possession of a current, valid license or certificate as a Registered Nurse, Emergency Medical Technician-Paramedic (EMT-P), Emergency Medical Technician (EMT), or Physician Assistant in the State of California; AND possession and maintenance of a valid Driver’s License (a valid California Driver’s License is required at the time of appointment).

Desirable Qualifications :

  • Experience working in an EMS administrative or quality improvement role at an EMS Provider Agency, Local / State EMS Regulatory Agency.
  • EMS policy development or data analysis.
  • Specialty care experience such as Community Paramedicine, Critical Care, Trauma, Stroke, STEMI, or Pediatrics.
  • Verification of Education and Experience : Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

    Additional Information :

    The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV / AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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