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Emergency Medical Services Agency Specialist - Department of Emergency Management (2533)

Zuckerberg San Francisco General
San Francisco, CA Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/8/2025

Emergency Medical Services Agency Specialist - Department of Emergency Management (2533)

  • Full-time
  • Exam Type : Position Based Test
  • Job Code and Title : 2533-Emergency Medical Services Agency Specialist
  • Fill Type : Permanent Civil Service

The San Francisco Department of Emergency Management (DEM) manages disaster preparation, mitigation, and response; 9-1-1 dispatch, and homeland security grant distribution for the City and County of San Francisco. DEM was created in 2006 by local legislation that reorganized the Emergency Communications Department and the Office of Emergency Services into a single agency.

The current position is located in the Emergency Medical Services Agency (EMSA) which provides oversight for the Emergency Medical Services System in San Francisco. The EMSA directs, plans, monitors, and evaluates the San Francisco EMS System in collaboration with system and community providers. This includes medical control, policy decision-making, and disaster response with regulatory scope from the 9-1-1 medical call until transfer of care at a hospital.

Application Opening

January 3, 2025

Application Deadline

No sooner than Friday, January 10, 2025 (4 : 00 PM PT)

Recruitment ID

PBT-2533-148290

Under general direction, the Emergency Medical Services Agency (EMSA) Specialist oversees, plans, and monitors EMS System programs, trainings, standards and policies to ensure compliance with state regulations and the City and County of San Francisco protocols and guidelines related to EMS Systems and is responsible for the implementation of EMS System programs.

Essential duties and responsibilities include but are not limited to :

  • Develops, designs, coordinates, implements, analyzes and monitors standards, protocols, policies and services for the EMS System.
  • Functions as key liaison concerning standards and policies for prehospital service providers, first responders, hospitals, and communications agencies.
  • Coordinates and monitors the EMS System, including studies and audits; investigates and responds to complaints of emergency medical care standards.
  • Reviews and approves local training programs within established legislated standards; coordinates education and training programs, conferences, paramedic peer reviews, and ride alongs and preceptor programs.
  • Coordinates the certification and local accreditation processes of prehospital personnel and assists the Medical Director in the certificate review process.
  • Develops and disseminates information about the EMS agency newsletter and events calendar; assists in special projects such as public awareness campaigns.
  • Coordinates medical disaster planning, supply and equipment standards, and the inspection and procurement processes.
  • Coordinates and reviews medical plans for special events and participates in multi-agency coordination planning.
  • Coordinates ambulance permitting and inspection process.
  • Participates in field deployments such as responding to emergencies and audits.
  • Reviews, collects and analyzes data and research information to support quality improvement initiatives.
  • Participates in site visits and ride-along of Emergency Medical Service (EMS) system participants.
  • Performs other related duties as assigned.
  • Minimum Qualifications

    Experience

    Three (3) years of field or clinical experience as an Emergency Medical Technician-Paramedic (EMT-P), Registered Nurse, or Physician Assistant;

    OR four (4) years of field or clinical experience as an Emergency Medical Technician (EMT).

    License and Certification : Possession of a current, valid license or certificate as a Registered Nurse, Emergency Medical Technician-Paramedic (EMT-P), Emergency Medical Technician (EMT), or Physician Assistant in the State of California; AND possession and maintenance of a valid Driver’s License (a valid California Driver’s License is required at the time of appointment).

    Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

    Desirable Qualifications

    Experience working in an EMS administrative or quality improvement role at an EMS Provider Agency, Local / State EMS Regulatory Agency.

    Verification of Education and Experience : Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.

    Selection Procedures

    After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following :

    Minimum Qualification Supplemental Questionnaire (MQSQ)

    Candidates will be required to complete a MQSQ as part of the employment application.

    Supplemental Questionnaire Evaluation (Weight : 50%)

    Candidates who meet the minimum qualifications will be sent a Supplemental Questionnaire Evaluation.

    Oral Examination (Weight : 50%)

    Candidates will be tested in order to determine their knowledge, skills, and / or abilities in job-related areas.

    Candidates must achieve a passing score on both the Supplemental Questionnaire Evaluation and Oral Examination in order to be ranked on the eligible list.

    Additional Information Regarding Employment with the City and County of San Francisco

    The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, HIV / AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

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