What are the responsibilities and job description for the Maintenance Supervisor position at City BES, LLC?
Maintenance Supervisor
JOB PURPOSE
Provide supervision and oversight for maintenance and repairs of retail sites, buildings, and equipment to support business needs and maintain satisfactory conditions for associates and customers. Ensure appropriate services are provided in a timely and cost-effective manner consistent with company policies and procedures. Keep maintenance and repair/replacement expenses in line with operating and capital budgets. Accountable for an assigned group of stores and service providers.
PRIMARY DUTIES AND REPONSIBILITIES
Communication – Primary point of contact for store and district management for escalation and resolution of necessary repairs and emergency response. Keep store management apprised of relevant information to assist them in managing their business. Train store operators in key processes (e.g., refrigeration alarms, Service Channel, etc.). Communicate effectively with service providers to ensure timely and appropriate service, and to monitor their performance.
Maintenance workflow and process efficiency/effectiveness – Use Service Channel and other approved systems to efficiently manage maintenance processes so stores get timely and cost-effective services with proper billing and accounting. Responsible for reviewing and approving cost increases, proposals and invoices for repairs and maintenance. Ensure quality of work by checking/inspecting a representative sample. Collaborate with brand operations and client Maintenance team to optimize the system and related processes.
Provide technical oversight and coordination of response across a broad range of disciplines/trades to identify, diagnose, and recommend solutions for complex problems involving sites, buildings, and various equipment (excluding some IT and Asset Protection equipment). Work with service providers and/or landlords as needed to solicit, review, and approve proposals and to implement solutions. Provide project management as needed for repair or replacement activities as needed to keep stores operating properly; this may require day-to-day management for more complex projects.
Emergency support – Provide emergency support and/or escalation of issues requiring immediate response (e.g., storm response) to provide 24/7 support.
Maintain compliance with applicable laws, regulations and company policies/initiatives pertaining to maintenance and energy/sustainability, including refrigerant management.
Accounting and financial – Understand operating and capital budgets/forecasts for selected accounts/locations, and work with the client team and brand operations to manage expenses while assuring proper accounting processes on approved systems. Track operating and capital expenses each period and react appropriately to ensure alignment with budgets/forecasts.
Facility conditions – Perform periodic condition assessments to support remodel projects and identify needed repairs/replacements. Develop and prioritize capital projects consistent with capital budgets, so important assets get replaced when needed and deferred maintenance can be kept at a manageable level.
Learning and maintaining proficiency – Continue to learn and develop proficiency with Service Channel and strive for innovative expertise in maintaining supermarket facilities so client can help the brands be more successful in the future.
Collaborate with Sourcing and others for recruiting and training new contractors to increase resources and technical expertise for servicing the brands.
Over 50% travel required, including occasional overnight travel.
Support remodels and other capital projects with on-site walks and handoffs to ensure coordination of responsibilities and schedules including warranty issues and punchlist.
Additional job duties may be assigned as needed to meet the needs of the business and support our Values.
REQUIREMENTS
Associates Degree or equivalent experience
Valid driver’s license
Strong communication skills
Team-oriented
Proficiency with smartphone and laptop technology and use of email, Excel, Word, web applications, etc.
Three years of experience with facilities management or supermarket operations
General knowledge of accounting practices
Strong leadership ability (ability to also lead and influence without having formal authority)
Preferred
Proficiency with maintenance management systems; Service Channel experience preferred
Seasoned knowledge of supermarket operations and accounting
Knowledge of construction practices
PHYSICAL REQUIREMENTS
There are physical demands of the position that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
---------------------------------
OCCASIONAL: 0-33% of time FREQUENT: 34-66% of time CONSTANT: 67-100% of time
O: Standing, Carrying up to 50 lbs, Bending, Lifting up to 50 lbs , Pushing up to 50 lbs , Pulling up to 50 lbs , Twisting, Reaching, Gripping.
F: Walking
C: Sitting, Seeing, Hearing
---------------------------------
ABOUT CBES
City Building Engineering Services (CBES) is a leading integrated professional services firm supporting technical requirements and sustainable solutions for the retail and related industries. Utilizing our vast array of in-house resources, CBES experts tackle the most challenging projects from inception to completion, including project design, engineering, construction and commissioning. Our integrated team provides unique value serving our clients and our climate.
WHY SHOULD YOU WORK AT CBES?
CBES is part of a global network of leading professional services, infrastructure management, and data-driven sustainability solutions firms for starters. We offer a generous benefits package that includes 28 days of PTO along with a 401(k) with immediate vesting and company match.
We don’t just hire anyone at CBES; we’re looking for team members with a deep sense of responsibility, an ability to collaborate, a desire to learn and grow, a willingness to always lend a helping hand.
When you join CBES, you’re committing to making a difference. We make a commitment to you too – helping you embark on a career with purpose! Whether through our world-classes training or our Leadership Development framework – CBES cares passionately about the people we hire and ensures that growth is always on the horizon.
Wondering if this is the place for you to take the next step in your career? If you put clients first, care passionately about what you do and are committed to working on a team that respects each other, this is the place for you!
So, if you’re ready to get started, let’s go!
CBES is An Affirmative Action / Equal Opportunity Employer. The Company has a Drug-Free Workplace Policy in effect that is strictly adhered to.
