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Accounting Technician III - Cash Office Supervisor

City & Borough of Juneau, AK
Juneau, AK Full Time
POSTED ON 2/20/2025
AVAILABLE BEFORE 5/18/2025

Salary : $32.66 - $34.87 Hourly

Location : Juneau

Job Type : Full-Time

Job Number : 202500550

Department : Finance

Opening Date : 02 / 12 / 2025

Closing Date : 2 / 25 / 2025 4 : 30 PM Alaska

Position Number : 162013

Bargaining Unit : Marine Engineers Beneficial Association

Pay Range : 16

Hours Per Week : 37.5

Telework Availability : Not Available

Description

The Department of Finance, Treasury Division is looking to fill a Cash Office Supervisor position!

The Treasury division is hiring an Accounting Technician III as the Cash Office Supervisor. Under general supervision of the Banking Officer, this position is responsible for supervision of the Cash Office and Mailroom operations. The Cash Office Supervisor is responsible for providing direction and training of subordinates to ensure smooth and efficient operations as required. This position provides key backup for the Treasury Accountant II regarding banking activity and may assist with daily banking functions in their absence. The incumbent also provides research required for various projects when requested. It is a fast-paced working environment that interacts daily with the public, ensuring payments get applied efficiently and effectively, along with answering questions and directing the public and tourists as needed.

WHO WE ARE LOOKING FOR

The Cash Office team is looking for a manager with strong technical skills and experience handling a large volume of daily work.

The applicant is self-motivated and completes work while experiencing frequent interruptions throughout each day. A successful candidate prioritizes tasks and manages staff schedules to ensure timely and accurate handling of mail and receipts. A successful Cash Office Supervisor trains and develops staff, identifies skill-building opportunities, and recommends areas for process improvement. The Cash Office Supervisor maintains expert working knowledge of all Cash Office tasks, and may be required to perform those tasks, if necessary. The candidate will have a background in managing bank deposit activity, reconciling to general ledger accounts, and researching customer account activity.

The Cash Office Supervisor is an effective communicator on the phone, by e-mail or postal mail, and through video conferencing, both within and outside of the Treasury division.

The following experience is highly desired and will be used as part of the selection process :

  • Working with customer payments and application to accounts
  • Experience with corporate banking and general ledger account reconciliation
  • Advanced computer skills in Windows, such as working with Microsoft Excel, Word & Outlook, & Adobe Acrobat
  • Intermediate to advanced experience working with computerized accounting systems
  • Experience with researching and resolving data entry errors and misapplied payments

A good set of secondary qualifications - adding to those above would be :

  • Managing staff and scheduling
  • Intermediate to advanced experience with numerous office machines; copiers, calculators, and mailing machines
  • Experience with digital organizing and retrieval concepts in a network environment
  • We are looking for a candidate with energy, clerical accuracy, and mastery of technical accounting concepts who is now ready to expand into a supervisory role. As a supervisor, the successful candidate will be key in developing and maintaining a work culture geared toward modernization.

    WORKING HOURS AND LOCATION

    This position works Monday through Friday, 8am - 4 : 30pm. Your office would be in downtown Juneau on the first floor of City Hall. Some travel to other locations during regular business hours is required as part of the position.

    Typical Responsibilities

    This supervisor position manages the 3-person Cash Office workgroup, consisting of an Acct Tech I and two Cashiers. The Cash Office is responsible for recording and depositing receipts, processing incoming and outgoing mail, and responding to inquiries. The incumbent ensures timely data entry, reviews work for accuracy, monitors daily workflow, and addresses any staff training needs. The Cash Office team processes a high volume of payments for various CBJ departments using multiple data entry systems, and the work requires a high degree of attention to detail. This position reviews current working procedure documents and works with supervisor to update and maintain accuracy.

    The Cash Office Supervisor communicates proper cash handling procedures to various departments and performs occasional cash-handling audits at various CBJ locations. The Cash Office Supervisor ensures that departments process and report cash activity in a timely manner, reaches out if department transmittals are missing or inaccurate, and responds to department needs regarding cash and deposit processing. This position also works closely with the Treasury Cash Accountant for reconciling the daily and monthly deposits.

    Typical responsibilities include the following :

  • Lead, train and develop Cash Office workgroup which consists of Acct Tech I and Cashier (2)
  • Manage, prioritize, and assist with receiving, recording, and depositing CBJ's cash receipts
  • Research and respond to customer and department inquiries pertaining to cash receipts
  • Monitor bank and credit card activity for corrections and returns, record appropriate activity
  • Process adjustments, payment transfers, corrections pertaining to bank deposits.
  • Prepare, record, and file adjusting journal entries
  • Monitor and reconcile various clearing accounts
  • Establish, maintain, and update Excel forms and logs
  • Manage and support various mailroom activities, such as incoming distribution, outgoing postage, handling large mailouts, and allocating postage costs accordingly
  • Communicate and collaborate with departments regarding cash handling, processing, and recording of receipts
  • Provide backup to Treasury Cash Accountant
  • Represent Cash Office in Treasury discussions
  • Minimum Qualifications

    Education : Highschool diploma or the equivalent.

    Experience : Two (2) years of technical experience in a job-related area that involved interpreting and applying rules, working in accounting systems, or assessing and correcting mathematical calculations. Preferably, one of the two required years of experience includes work at the advanced technical level, similar to the Accounting Technician II job class with the City and Borough of Juneau.

    Substitution : Any combination of job-related post-secondary education from an accredited college and technical experience in a job-related area that involved interpreting and applying rules, working in accounting systems, or assessing and correcting mathematical calculations.

  • Transcripts that indicate the credit hours earned for the specific course work will need to be included with the CBJ application.
  • Supplemental Information

    ADDITIONAL INFORMATION

    We are accepting applications until February 25, 2025. Your application must be received by close of business (4 : 30pm Alaska Standard Time) on the date listed above. If you have any questions about this position, please contact the hiring manager.

    HIRING MANAGER CONTACT INFO

    Hiring Manager : Joscelyn Brownlee

    Phone Number : 907-586-5215 x 4049

    Email : joscelyn.brownlee@juneau.gov

    Please read the below information carefully to ensure your application submission meets all submittal requirements.

    Education

    If you are using education to meet the minimum qualifications, you must document your education in your application, and you may be required to provide transcripts.

    Work Experience

    If you are using work experience to meet the minimum qualifications, you must document your work experience in the application.

    If your application does not support minimum qualifications, you may not advance to the interview and selection phase of the recruitment.

    NOTE : Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.

    Application Assistance

    For questions regarding application submission or system operation errors, please visit : If your question is not answered in the FAQ, you may contact the Department of Human Resources & Risk Management at (907) 586-5250 or human.resources@juneau.gov.

    For applicant password assistance, please visit :

    EEO Statement

    The City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call (907) 586-5250 or TTY : Alaska Relay 711 or 1-800-770-8973, or correspond with the Department of Human Resources & Risk Management at employment@juneau.gov or 155 Heritage Way, Juneau, AK 99801. The City and Borough of Juneau is an equal opportunity employer.

    Careers with the City & Borough of Juneau offer Many Benefits

    The following information describes typical benefits available to employees of the City & Borough of Juneau. Actual benefits received may differ based on position type and will be prorated for other than full time work.

    Incumbents of Part-time Limited, Eaglecrest Limited, Short-term Temporary, Emergency and Intern positions are not eligible for the benefits described below.

    Insurance Benefits

  • Health insurance, which includes employer contributions toward medical / vision / dental
  • No cost employee only plan available

  • Employer paid Basic Life insurance$5,000 for employee, spouse & dependents
  • Additional optional coverage available

  • Travel protection & financial services offered as part of the Life Insurance coverage
  • Optional group-based insurance premiums for
  • Term life with Accidental Death and Dismemberment (employee, spouse or qualified same sex partner, and dependents)

  • Short-term Disability
  • Accident Insurance
  • Critical Illness Insurance
  • Hospital Indemnity Insurance
  • Pet Insurance
  • Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
  • Employees are eligible for an employer funded Dependent Care Account (DCA) up to $5000.00 at open enrollment following 1 year of actively working.

    Retirement Benefits

  • Membership in the Public Employees Retirement System (PERS)
  • Employer contribution into a defined benefit or defined contribution program, depending on your date of hire
  • Option to enroll in the City & Borough of Juneau's Deferred Compensation Program with MissionSquare
  • Employer match available for participating PERS Tier IV employees

  • Note : The Defined Contribution Plan & Deferred Compensation Program offer a variety of investment options
  • For more information on health, retirement and optional benefits for eligible employees visit :

    Paid Leave and Holidays

  • Personal leave with an accrual rate increase based on time served
  • 21 days of PL within first year of employment

  • Personal leave includes Sick leave
  • Twelve paid holidays a year
  • Six weeks Paid Parental Leave (to eligible employees)
  • Employee Wellness Program

    The Employee Wellness Program assists employees in making choices that support their physical, mental, and emotional wellbeing. The program provides :

  • An opportunity to earn a health insurance premium discount of $1300 per year
  • An Employee Assistance Program
  • Wellness Pass Discounts to local and CBJ recreation facilities
  • Health related webinars
  • Office Ergonomic Assessments
  • For more information on the Employee Wellness Program visit .

    Additional Perks

  • Public Service Loan Forgiveness eligible employer
  • Parking passes or bus passes provided for employees working in the downtown offices
  • Free passes to Parks & Recreation field house, ice arena, and swimming pools
  • Please describe why your knowledge, skills, and abilities make you the ideal candidate for this position.

    What is your experience with banking and general ledger account reconciliation?

  • No experience
  • Up to 1 year of experience
  • Up to 2 years of experience
  • Up to 3 years of experience
  • What is your experience managing staff and scheduling?

  • No experience
  • Up to 1 year of experience
  • Up to 2 years of experience
  • 3 or more years of experience
  • What is your experience working with computers / accounting systems?

  • No experience
  • Up to 1 year of experience
  • Up to 2 years of experience
  • 3 or more years of experience
  • Required Question

    Salary : $1,300

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