What are the responsibilities and job description for the Administrative Assistant position at City & Borough of Juneau?
JOB
The Docks & Harbors department is hiring a Harbors Administrative Assistant to join our team. When you join the Docks & Harbor Department, you are joining a department that values personal and professional development. We highly value creative thinking and approach all tasks with a team mindset.WHO WE ARE LOOKING FORExcellent oral and written skills;Able to research and interpret regulations;Excellent computer and database skills;Prioritizes excellence in customer service; Able to exercise tact, self-restraint, judgment, and strategy in dealing with all members of the public;Able to analyze problems, develop logical and realistic conclusions, communicate ideas clearly, establish and maintain cooperative relationships with others;Able to identify, research and resolve a wide range of work-related problems such as public complaints and inquiries;Must be reliable, dependable and able to work in a team environment.Cash handling experience is highly desired.THE BENEFITS OF JOINING OUR TEAMThis position will receive a competitive salary package that includes the opportunity for regular pay increases, 12 paid holidays a year, an excellent health insurance program that includes medical, dental, vision and orthodontia care options, paid leave and retirement credit through PERS (Public Employees’ Retirement System).We value the health and well-being of our employees. The CBJ provides free parking, paid time off for parent teacher conferences, the ability to participate in a robust wellness program that includes discounts to CBJ recreational centers and local fitness programs, free bi-annual health screenings, free flu shots, free classes, challenges and webinars on healthy living to assist you with achieving work/life balance.WORKING HOURS AND LOCATIONThis position works five days a week from 8:00am – 4:30pm. Work location will be at Aurora Harbor near downtown Juneau.
EXAMPLE OF DUTIES
DESCRIPTION OF SOME OF THE DUTIES YOU WILL BE DOINGUnder general supervision, this position performs clerical and administrative support duties for the City and Borough of Juneau, Docks & Harbors.Work will require knowledge of Docks & Harbors ordinances and regulations. Accepts payments for fees, bills, and permits. Write receipts, make bank deposits and prepare revenue transmittals. Prepares billing and payment history as requested by customers. Performs detailed research on customer billing discrepancies.Communicates results to Docks & Harbors patrons' inquiries, in order to resolve noncompliance issues. Will maintain and update customer accounts using the specialized harbor accounting program.Receives and screens telephone calls and walk-ins, will inquirie about nature and urgency of their business. Answers questions on status of current projects.Will implement standardized office procedures.Works collaboratively with Docks & Harbors admin team to develop new procedures as needed and implements changes subject to approval of supervisor.May gather information on prices and availability of goods and services, solicit informal bids, prepare delivery orders, and purchase requisitions for supplies and equipment. May monitor and assist in preparing and processing paperwork to obtain and pay for routine and recurring services.May act as liaison with Building Maintenance employees, building owners and/or contractors to maintain and coordinate building security, phone systems, building codes and passes, general maintenance, and/or building environment issues.Assists colleagues in editing, writing, and copying reports under strict deadlines; revises drafted correspondence and reports to improve clarity and quality.May drive to alternate CBJ business locations to distribute/deliver mail, reports, and other business materials.Performs other related work as required.
SUPPLEMENTAL INFORMATION
HIRING MANAGER CONTACT INFOHiring Manager: Angela ThrowerPhone Number: 907-586-5255Email: angela.thrower@juneau.gov
The Docks & Harbors department is hiring a Harbors Administrative Assistant to join our team. When you join the Docks & Harbor Department, you are joining a department that values personal and professional development. We highly value creative thinking and approach all tasks with a team mindset.WHO WE ARE LOOKING FORExcellent oral and written skills;Able to research and interpret regulations;Excellent computer and database skills;Prioritizes excellence in customer service; Able to exercise tact, self-restraint, judgment, and strategy in dealing with all members of the public;Able to analyze problems, develop logical and realistic conclusions, communicate ideas clearly, establish and maintain cooperative relationships with others;Able to identify, research and resolve a wide range of work-related problems such as public complaints and inquiries;Must be reliable, dependable and able to work in a team environment.Cash handling experience is highly desired.THE BENEFITS OF JOINING OUR TEAMThis position will receive a competitive salary package that includes the opportunity for regular pay increases, 12 paid holidays a year, an excellent health insurance program that includes medical, dental, vision and orthodontia care options, paid leave and retirement credit through PERS (Public Employees’ Retirement System).We value the health and well-being of our employees. The CBJ provides free parking, paid time off for parent teacher conferences, the ability to participate in a robust wellness program that includes discounts to CBJ recreational centers and local fitness programs, free bi-annual health screenings, free flu shots, free classes, challenges and webinars on healthy living to assist you with achieving work/life balance.WORKING HOURS AND LOCATIONThis position works five days a week from 8:00am – 4:30pm. Work location will be at Aurora Harbor near downtown Juneau.
EXAMPLE OF DUTIES
DESCRIPTION OF SOME OF THE DUTIES YOU WILL BE DOINGUnder general supervision, this position performs clerical and administrative support duties for the City and Borough of Juneau, Docks & Harbors.Work will require knowledge of Docks & Harbors ordinances and regulations. Accepts payments for fees, bills, and permits. Write receipts, make bank deposits and prepare revenue transmittals. Prepares billing and payment history as requested by customers. Performs detailed research on customer billing discrepancies.Communicates results to Docks & Harbors patrons' inquiries, in order to resolve noncompliance issues. Will maintain and update customer accounts using the specialized harbor accounting program.Receives and screens telephone calls and walk-ins, will inquirie about nature and urgency of their business. Answers questions on status of current projects.Will implement standardized office procedures.Works collaboratively with Docks & Harbors admin team to develop new procedures as needed and implements changes subject to approval of supervisor.May gather information on prices and availability of goods and services, solicit informal bids, prepare delivery orders, and purchase requisitions for supplies and equipment. May monitor and assist in preparing and processing paperwork to obtain and pay for routine and recurring services.May act as liaison with Building Maintenance employees, building owners and/or contractors to maintain and coordinate building security, phone systems, building codes and passes, general maintenance, and/or building environment issues.Assists colleagues in editing, writing, and copying reports under strict deadlines; revises drafted correspondence and reports to improve clarity and quality.May drive to alternate CBJ business locations to distribute/deliver mail, reports, and other business materials.Performs other related work as required.
SUPPLEMENTAL INFORMATION
HIRING MANAGER CONTACT INFOHiring Manager: Angela ThrowerPhone Number: 907-586-5255Email: angela.thrower@juneau.gov
