What are the responsibilities and job description for the IT Administrative Assistant position at City & Borough of Juneau?
JOB
The City & Borough of Juneau, Information Technology division is hiring an IT Administrative Assistant, to join their team!This position supports all administrative functions within the Administration Department and the Information Technology (IT) Division, specifically under the supervision of the Manager’s Office Administrative Officer, and the direction of the IT Director or, in their absence, the Operations Manager.WHO WE ARE LOOKING FORThe right fit for this position will have the following characteristics: Excellent written communication and editing skillsProficient with Microsoft Office suite of tools (Word, Excel, Publisher)Significant level of comfort using technology, including a desire to learn new technologyAbility to work with a team, as well as independentlyAbility to multitaskPositive attitudeStrong problem solving and customer service skillsAbility to organize and prioritize assigned tasksConsistent, timely, and conscientiousDESCRIPTION OF WHAT YOU WILL BE DOINGThis position works closely with the IT Division staff on a variety of assignments, as well as with CBJ technology users to coordinate support. This position requires strong organizational skills, independence on task completion, and the ability to provide excellent customer service to CBJ users, department staff, and contracted vendors. The successful candidate will facilitate efficient administrative management, handle some budgetary and invoicing tasks, as well as identify opportunities to improve current processes. This position requires excellent written communication and editing skills, and a strong level of competence with the Microsoft Office suite of tools (Word, Excel, PowerPoint, and Publisher). This position is the personnel gateway for IT, and as such, knows and executes the CBJ personnel policies and HR practices related to recruitment.WHAT IS IT LIKE TO WORK IN OUR DEPARTMENTInformation Technology (IT) is the primary technology support center for the CBJ. This department manages a vast range of technology throughout the CBJ. Technology is central to all business communications today, so a workday in IT is steady, challenging, and very satisfying. Members of the IT department work to resolve or guide our users through technology solutions.WORKING HOURS AND LOCATIONThis position works Monday through Friday, 8:00am – 4:30pm. Your office would be located at City Hall in downtown Juneau.
EXAMPLE OF DUTIES
Compile, draft, edit, format, and produce documents such as letters, memos, reports, forms, and charts, as assigned by the Director or Admin Officer.Provide immediate clerical support to the Director of IT and secondary support to the Operations Manager in the coordination of meetings, delivery of critical information and organizational notifications, budget related documentation, budget development processing, and invoice and payment processing.Provide back up clerical support to the Administrative Department under the supervision of the Manager’s Office Admin Officer.Represent CBJ and the IT department in face-to-face encounters with the public and technology users and when answering phone calls, with a positive and pleasant demeanor.Route support requests efficiently and to the appropriate location.Assist with user account creation, modification, and separation. Act as the primary point of contact for general personnel action requests, including tasks associated with recruitment.Work with director to track and manage the division budget activity, including timely payments, accurate tracking, and appropriate archiving of vendor contracts.Act as a travel officer for the department, making travel arrangements and reconciling travel expenses per policy.Reconcile and track all departmental credit card transactions.
SUPPLEMENTAL INFORMATION
HIRING MANAGER CONTACT INFOHiring Manager: Chris Murray, IT DirectorPhone Number: 907-586-5295 ext. 4211Email: chris.murray@juneau.govHiring Manger: Christina Choquette, Administrative Officer IIPhone Number: 907-586-5240Email: christina.choquette@juneau.gov
The City & Borough of Juneau, Information Technology division is hiring an IT Administrative Assistant, to join their team!This position supports all administrative functions within the Administration Department and the Information Technology (IT) Division, specifically under the supervision of the Manager’s Office Administrative Officer, and the direction of the IT Director or, in their absence, the Operations Manager.WHO WE ARE LOOKING FORThe right fit for this position will have the following characteristics: Excellent written communication and editing skillsProficient with Microsoft Office suite of tools (Word, Excel, Publisher)Significant level of comfort using technology, including a desire to learn new technologyAbility to work with a team, as well as independentlyAbility to multitaskPositive attitudeStrong problem solving and customer service skillsAbility to organize and prioritize assigned tasksConsistent, timely, and conscientiousDESCRIPTION OF WHAT YOU WILL BE DOINGThis position works closely with the IT Division staff on a variety of assignments, as well as with CBJ technology users to coordinate support. This position requires strong organizational skills, independence on task completion, and the ability to provide excellent customer service to CBJ users, department staff, and contracted vendors. The successful candidate will facilitate efficient administrative management, handle some budgetary and invoicing tasks, as well as identify opportunities to improve current processes. This position requires excellent written communication and editing skills, and a strong level of competence with the Microsoft Office suite of tools (Word, Excel, PowerPoint, and Publisher). This position is the personnel gateway for IT, and as such, knows and executes the CBJ personnel policies and HR practices related to recruitment.WHAT IS IT LIKE TO WORK IN OUR DEPARTMENTInformation Technology (IT) is the primary technology support center for the CBJ. This department manages a vast range of technology throughout the CBJ. Technology is central to all business communications today, so a workday in IT is steady, challenging, and very satisfying. Members of the IT department work to resolve or guide our users through technology solutions.WORKING HOURS AND LOCATIONThis position works Monday through Friday, 8:00am – 4:30pm. Your office would be located at City Hall in downtown Juneau.
EXAMPLE OF DUTIES
Compile, draft, edit, format, and produce documents such as letters, memos, reports, forms, and charts, as assigned by the Director or Admin Officer.Provide immediate clerical support to the Director of IT and secondary support to the Operations Manager in the coordination of meetings, delivery of critical information and organizational notifications, budget related documentation, budget development processing, and invoice and payment processing.Provide back up clerical support to the Administrative Department under the supervision of the Manager’s Office Admin Officer.Represent CBJ and the IT department in face-to-face encounters with the public and technology users and when answering phone calls, with a positive and pleasant demeanor.Route support requests efficiently and to the appropriate location.Assist with user account creation, modification, and separation. Act as the primary point of contact for general personnel action requests, including tasks associated with recruitment.Work with director to track and manage the division budget activity, including timely payments, accurate tracking, and appropriate archiving of vendor contracts.Act as a travel officer for the department, making travel arrangements and reconciling travel expenses per policy.Reconcile and track all departmental credit card transactions.
SUPPLEMENTAL INFORMATION
HIRING MANAGER CONTACT INFOHiring Manager: Chris Murray, IT DirectorPhone Number: 907-586-5295 ext. 4211Email: chris.murray@juneau.govHiring Manger: Christina Choquette, Administrative Officer IIPhone Number: 907-586-5240Email: christina.choquette@juneau.gov
