What are the responsibilities and job description for the Furniture Quality Control Specialist position at City Home?
A Little About Us:
City Home is a lifestyle brand specializing in modern, industrial, reclaimed and vintage home furnishings. Serving the Portland, Oregon market of interior designers, set decorators, business owners and furniture lovers since 2013!
Our six locations provide customers with an inspiring collection of vintage finds, reclaimed wood furniture, home décor, upholstery & seating- artfully curated to create a unique customer experience.
Website: http://cityhomepdx.com/
Instagram: @cityhomepdx
City Home is seeking a professional Furniture Quality Control Specialist
JOB DESCRIPTION
- Work independently to evaluate damages and defects of items and determine if items can be repaired. Make any required adjustments to items ahead of delivery and ensure item is in perfect condition to be delivered to the customer
- Prioritize and execute on daily, weekly, and monthly tasks (repairs) to ensure completion in a effective and timely manner
- Accurately report outcomes of work in progress, completed, & past due work
- Monitors inventory, and orders replacement parts and complete installs as needed
- Ask clarifying questions when appropriate
- Administer appropriate repair methods for various product types including, but not limited to:
- Evaluate each piece of furniture to determine the type of wood and/or upholstery repairs, parts, and materials needed to complete the job
- Case Goods: Burn-ins, refinishing, joinery, match colors, and simulate wood grain
- Refinishes and patches damaged furniture including paint, stain, enamel or lacquers; mixes paints and stains to match existing finish
- Repairs, replaces and rebuilds damaged wood, leather or upholstery furniture or mechanical parts
- Operates tools such as power drills, sanders, saws, and other tools required for repair
- Document pertinent carton level information, including condition, quantity, warehouse location and detail repair completed
- Provide direct input into the existing user tools and make recommendations for improvements based on expertise & experience
- Be a vocal contributor on the team
- Contribute to the building and development of training materials for applicable functions
- Must understand that this role will require you to work cooperatively with others, adjust to change, be a reliable team member, and work with other towards a common goal
- At least 5 years prior experience in furniture repair/construction
- Advanced understanding of repairing wood items including: color and stain matching, damage/defect repair
- Ability to use power and hand tools as needed
- Advanced understanding of repairing upholstery and multiple fabric types a plus
- High attention to detail and prioritizes quality to deliver a perfect item to the customer.
- Must be comfortable lifting up to 75 lbs. unassisted and moving product 150 lbs. unassisted or via team lift
- Must be able to work on warehouse floor 8 hours a day or more
- Strong, consistent work ethic and ability to manage time effectively
- Able to read and comprehend English to ensure your safety and the safety of those working around you.
- Must be at least 18 years of age.
- Certification in Furniture Repair/Restoration, preferred
Job Type: Full-time
Pay: $23.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Weekends as needed
Work Location: In person
Salary : $23 - $24